It Doesn’t Have to Be Lonely at the Top

When I became general manager of Outpost Natural Foods in 1986, I had already been working at the co-op for seven years doing ordering, receiving, merchandising, marketing, managing, and assisting the general manager (GM) with board work. So naturally that made me the prime candidate for the GM job, since I was already skilled in operations, right? I sure had hoped the answer to [...]