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Build Workplace Culture

Staff Surveys Provide Valuable Feedback, Pandemic or Not

By |2023-12-06T16:30:00-05:00March 1st, 2022|

No matter how closely you work with your staff, there are some things that aren’t openly discussed. Regularly conducting employee surveys brings these issues — and satisfactions — to light. Taking the pulse of the co-op is perhaps more important than ever and prioritizing surveys pays off for all involved.

Trust and Betrayal in the Board/Manager Relationship

By |2023-05-05T20:05:29-04:00January 2nd, 2022|

When something happens that breaks that trust, how do you move forward? How can you build, repair, and maintain trust?  A new online workshop, Trust and Betrayal in the Board/Manager Relationship, delves into the ways boards and general managers can build and repair trust.

How to Facilitate Board Meetings

By |2023-05-05T20:05:35-04:00November 9th, 2021|

Your board’s culture is established, in large measure, by the way board meetings are facilitated. Here are some key tips for facilitating board meetings that will create strong decisions and a board culture your co-op can be proud of.

How Cooperatives Can Navigate Hiring Challenges

By |2023-05-05T20:05:36-04:00September 15th, 2021|

It is well-known that the U.S. labor market has been especially volatile this year. Co-ops are not immune from this. To learn more about the current co-op hiring environment, we connected with Columinate member-consultants Melanie Reid and Carolee Colter.

Day Shift vs. Night Shift

By |2023-05-05T20:05:44-04:00March 16th, 2021|

Us and them.  Maybe it’s human nature for groups to form an identity in opposition to others. In competition between sports teams and businesses, this tendency can be channeled in a positive direction. However, when it emerges within a business or a single department between those who work the early shift and the late shift, the rivalry becomes destructive to morale and productivity.

Huddles Not Pinballs

By |2023-05-05T20:05:45-04:00February 22nd, 2021|

As the manager of a large prepared foods department decades ago it struck me that I not only had loads of information to share with staff, but that they also had suggestions and best practices to share — and not just with me but, at least as importantly, with one another.

The Care Interview

By |2023-11-27T19:41:58-05:00February 22nd, 2021|

Carolee Colter and Mark Mulcahy previously presented a series of webinars for Canadian Health Food Association on “The Rewards of a Burnout-free Workplace.” They recommended that store owners and managers hold “Care Interviews” built on five questions, with each of their staff members. Here’s how a Care Interview might go.

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