Areas of Expertise:
- Management coaching, training, and development
- Operational assessments and improvement planning
- Margin and category management troubleshooting, training, and systems development
- Cooperative service training for staff with an emphasis on the cooperative difference, soft skills training, and ownership fluency
- Managed financial, operational growth and organizational challenges. Worked quickly to triage and prioritize issues facing the co-op and ensured the stability and success of the business
- Facilitated regional buyer skills intensives supporting strong operational systems for sales and margin performance
- Partnered with co-ops that need assistance improving net profit and sales growth, while developing plans for operational efficiency
Doug Johnson, General Manager, Belfast Co-op, Belfast, ME
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