Areas of Expertise:
- Marketing team organization and assessments
- Marketing and communication plan development
- Brand assessments
- Marketing manager coaching and support
- Bringing the board’s voice into the marketing plan
- Developed new department systems and processes to maximize efficiencies and improve communication with operations and overall output as interim marketing manager
- Co-developed a co-op based customer service training program focused on building rapport with owners and future owners. Program was designed to empower teams to speak confidently about the co-op model
- Marketing Manager at BriarPatch Food Co-op in Grass Valley, California
Gail Graham, General Manager, Mississippi Market Natural Foods Co-op
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