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Search results for: Marilyn Scholl

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18th Jul, 2018

Strengthening Co-op Elections: How Boards are Ensuring that Members Can Vote for Excellent Candidates

By |2023-05-05T20:05:16-04:00July 18th, 2018|

In her book Democracy’s Edge, Frances Moore Lappe makes a strong case that a healthy democracy is about much more than elections and voting. Even so, board elections are still a particularly important and visible part of cooperative governance. A successful board election includes at least two critical elements: enough qualified candidates on the ballot and enough information so that members can make educated [...]

13th Sep, 2017

What Kind of Experience Does Your Food Co-op Deliver?

By |2023-05-05T20:06:08-04:00September 13th, 2017|

Customer service experiences are a very hot topic, especially online and in social media.  People regularly share the good and the bad, and social media has become the new word-of-mouth.  It’s where people hear from friends, family and acquaintances how they “rate” the businesses they frequent.  The Amazon acquisition of Whole Foods has upped the ante on how customer service for groceries is going [...]

17th Mar, 2017

Board Communication: Using the Board’s Unique Perspective to Increase Owner Engagement and Participation

By |2023-05-05T20:06:40-04:00March 17th, 2017|

There’s commonly a remarkable diversity among how the members of a co-op’s board of directors and how co-op staff see and understand the co-op. And the perception of the myriad owner members are as distinct and individual as the members themselves.  And yet each group is holding a unique piece of wisdom about the cooperative. This field guide offers boards tools and resources to [...]

7th Sep, 2016

Connecting the Dots: Strategic Board Leadership in Action

By |2023-05-05T20:06:52-04:00September 7th, 2016|

By Thane Joyal 185 July-Aug 2016 The future is unknowable. Or is it?  Courageous leadership relies in large measure on wise choices. In his entertaining novels, Robert Parker often references the military strategist Clausewitz for the proposition that you should “plan not for what you think your enemy will do, but rather for what your enemy can do.” Wise leadership, in other words, requires [...]

30th Mar, 2016

Co-op General Manager Success Profile: GM Role Requires Core Competencies

By |2023-05-05T20:28:58-04:00March 30th, 2016|

By Carolee Colter, Lauren Olsen, Marilyn Scholl 183 Mar-Apr 2016 It takes a lot to manage a food co-op. Co-op general managers (GMs) are responsible not only for the retail operations but also for budgeting, financial analysis, marketing, information technology, and human resources—functions that are provided by corporate headquarters to managers of chain stores. Co-op GMs, in addition to the demands of the business, [...]

29th Jan, 2016

GM Success Profile

By |2023-05-05T20:29:15-04:00January 29th, 2016|

Increasingly intense and sustained competition in our market is shifting the landscape in which co-ops operate, putting a premium on certain key competencies and skills in management. At the same time, other factors are making the GM job more complex and demanding, including: pressure on prices and margin, increasing costs of real estate and development, and calls for a living wage at a time [...]

28th Dec, 2015

Appreciating the Diversity of Member Needs and Motivations

By |2023-05-05T20:29:17-04:00December 28th, 2015|

By Marilyn Scholl 140 January - February - 2009 In my work with food co-op boards and staff over the past 30 years, one of the questions I have often encountered is this: How can we get more people more involved at the co-op? The question has prompted a lot of soul-searching and hand-wringing. Co-op leaders intuitively believe that member involvement is vital to [...]

10th Dec, 2015

Components of a Successful System of Accountable Empowerment

By |2023-05-05T20:29:24-04:00December 10th, 2015|

Accountable Empowerment It is always important for a co-op board of directors to have good systems of accountability in place to provide proper and strategic oversight of the general manager.  With strongly increasing demand for natural and organic products resulting in more pressure from competitors, cooperatives need to strengthen operations, and at the same time effectively communicate the value the cooperative brings to its [...]

25th May, 2015

Nominating Board Candidates

By |2023-05-05T20:06:54-04:00May 25th, 2015|

“Whenever the people are well-informed, they can be trusted with their own government.” -- Thomas Jefferson “You have to remember one thing about the will of the people: it wasn't that long ago that we were swept away by the Macarena.” -- Jon Stewart   Why screen and nominate? Screening and nominating candidates makes sense. More and more, co-op boards are recognizing that finding [...]

12th Feb, 2015

Grab and Go Governance

By |2023-05-05T20:07:32-04:00February 12th, 2015|

  Ever had someone ask that simple question: What is the board's job anyway? and wondered where to start? The CDS Consulting Co-op model for cooperative governance, the Four Pillars of Cooperative Governance can help! We identify four pillars built on a foundation of Cooperative Identity that lead to the success of the cooperative. Each piece helps tell the story of the board's job. At the top is Success of [...]

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