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Search results for: Jeanie Wells

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28th Sep, 2017

Responding to Workplace Conflicts

By |2023-05-05T20:06:06-04:00September 28th, 2017|

Whenever people work together, conflicts will naturally arise. Here’s a framework to help leaders resolve conflicts. This article will describe three categories of conflicts and a process that can be used to resolve each. _______________________________________________________________ Allegations of management misconduct If employees believe a manager has committed unethical and/or illegal acts, (e.g. theft, harassment), they need to inform the GM, or if the GM is [...]

29th Jun, 2016

Are You Ready to Compete? A crowded marketplace is the new reality

By |2023-05-05T20:07:02-04:00June 29th, 2016|

By Mel Braverman, Nicole Klimek, Jeanie Wells 184 May-June 2016 In the back of our minds we knew that [insert name of competitor here] was coming. It was only a matter of time before grocery chains would notice our happy piece of the natural foods pie. Co-ops are feeling squeezed, and it hurts. Increased competition may limit our profitability but may also limit our [...]

30th Mar, 2016

Co-op General Manager Success Profile: GM Role Requires Core Competencies

By |2023-05-05T20:28:58-04:00March 30th, 2016|

By Carolee Colter, Lauren Olsen, Marilyn Scholl 183 Mar-Apr 2016 It takes a lot to manage a food co-op. Co-op general managers (GMs) are responsible not only for the retail operations but also for budgeting, financial analysis, marketing, information technology, and human resources—functions that are provided by corporate headquarters to managers of chain stores. Co-op GMs, in addition to the demands of the business, [...]

13th Jan, 2016

Marketplace Overview and the ‘New Normal’

By |2023-05-05T20:29:16-04:00January 13th, 2016|

For the first time since chain natural food stores rose to prominence in the 1990s, natural food grocery stores have lost market share to conventional competition.  The golden era of runaway growth for natural food grocers may become a thing of the past as a variety of competitors have figured out how to effectively sell and merchandise “natural.”  This puts enormous pressure on both [...]

22nd Dec, 2015

Operational Wisdom from General Managers

By |2023-05-05T20:29:21-04:00December 22nd, 2015|

By Thane Joyal 181 Nov-Dec 2015 Successful cooperatives are guided by strong boards, and those boards rely on strong individuals to manage the cooperative’s business enterprise with excellence. The nature and quality of the board-general manager (GM) relationship, for better or worse, influences nearly all the myriad factors that lead to a cooperative’s success. The relationship is not simply that of employer and employee. [...]

10th Oct, 2015

GM Retirement Planning Best Practices, or How to Retire Gracefully

By |2023-05-05T20:06:22-04:00October 10th, 2015|

GM Retirement Planning Best Practices, or How to Retire Gracefully When a general manager (GM) is planning to retire, (as opposed to leaving the co-op for another job), the specific date of departure is flexible and known well in advance. The outgoing GM's legacy will be affected by how s/he handles the transition. Timing Once you decide to take the leap, let your management [...]

3rd May, 2015

Getting Ready for General Manager Succession

By |2023-05-05T20:07:01-04:00May 3rd, 2015|

By Thane Joyal, Jeanie Wells 178 May-June 2015 Whether or not your cooperative expects to hire a general manager (GM) in the next year, your board should have an awareness of the skills and resources that would be needed to accomplish this essential task. Even if your GM is doing great and has no expressed plans for retirement or other career changes, your board [...]

3rd Mar, 2015

Strategic Pricing: Why and how

By |2023-05-05T20:07:28-04:00March 3rd, 2015|

By Mel Braverman, Jeanie Wells 177 March-April 2015 Almost every cooperative retail grocery is feeling increased competition in its community. Twenty years ago, merely having featured products consistently available was enough for co-ops to be successful, but this is no longer an option. In the last few years, not only has the conventional industry become smarter operators of its natural/organic sets, we have also [...]

19th Dec, 2014

Better Meetings!

By |2023-05-05T20:07:39-04:00December 19th, 2014|

  We all spend a lot of time in meetings, but not all meetings are an effective use of our time. Here are nine simple steps to make your meetings more effective and worth the time.   Meeting Purpose. Why is this a group meeting? If it’s a standing group meeting, such as a bi-weekly management team meeting, articulate the group’s purpose clearly to [...]

30th Mar, 2014

Expanding to a Multi-Store Co-op: Build capacity from the inside out

By |2023-05-05T20:30:26-04:00March 30th, 2014|

By Jeanie Wells 171 March-April 2014 Your market study promises great sales. Developers are wooing you into their properties. Staff and shoppers are clamoring for more space. Adding a second store seems like a piece of cake, right? Not quite. Ask any leader of a food co-op that has made the leap from single to multi-store operations, and you will inevitably hear tales of [...]

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