Emotionally Intelligent Customer Service for Hard Times

Apr 14 | $395, for 4-Event Series
$125 | Online event

With customers subject to extraordinary stress and uncertainty, staff are called on as never before to respond with emotional intelligence. Emotional intelligence is comprised of five skills: self-awareness, self-regulation, self-motivation, empathy and social skill. We’ll cover how to develop these skills in your staff, and in yourself as a leader.

A webinar by Rising Stars Leadership Group.

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Testimonials

Experienced and insightful advice from people who want you to succeed.

Survey response of current client

They are organized, focused and direct, but have a keen sensitivity to the variables inherent in working through a project. They adapt their skills and call on each other's expertise to address challenges.... We simply could not have completed or sustained our project without them.

Survey response of current client

They can leverage the experience of co-ops over decades and across the country, which gives them a knowledge base we can't match at our local level.

Survey response of current client

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