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26th May, 2022

General Manager Development Program Supports New and Veteran GMs

By |2023-05-05T20:05:09-04:00May 26th, 2022|

Managing a food co-op takes a large and varied set of skills, some of which even a highly talented general manager might need help developing. With an updated curriculum and a roster of talented instructors, the GM Development Program provides both new and veteran GMs with the support and the tools they need to successfully manage and lead their food co-op.

27th Jan, 2022

Wynston Estis Reflects on her Role as Interim GM at Ocean Beach People’s Organic Market

By |2023-05-05T20:05:24-04:00January 27th, 2022|

Wynston Estes arrived at Ocean Beach People’s Organic Market in April of 2021 during a period of instability. Throughout Wynyston's tenure, she worked with the team at Ocean Beach to improve both daily and long-term operations, including improving long-term financial viability of the store while simultaneously implementing a staff-wide pay rate increase.

30th Apr, 2020

Supporting Your GM During a Pandemic

By |2023-05-05T20:06:03-04:00April 30th, 2020|

How can a Board and individual directors support their GM during a pandemic (or other crises)? Most of what you will find here will be generally useful even in “normal” times. During times of great crisis, these guidelines become even more important.   Stay steady. Continue with your existing board work plan and responsibilities -- except when it makes sense to make exceptions. Stay [...]

12th Sep, 2018

Generating Board and GM Efficiency through Monitoring

By |2023-05-05T20:27:09-04:00September 12th, 2018|

When Anne Carter came to Medford Food Co-op in Medford, Oregon, the startup co-op had been open for two years and was still establishing its operations and governance. Their internal situation was mirrored in the community-at-large. Medford was once a logging town, and the current 225,000 inhabitants were transitioning their economy to tourism and business services. That new dynamic, and a focus on health and sustainability, also led to the creation of the food co-op.

30th Mar, 2016

Co-op General Manager Success Profile: GM Role Requires Core Competencies

By |2023-05-05T20:28:58-04:00March 30th, 2016|

By Carolee Colter, Lauren Olsen, Marilyn Scholl 183 Mar-Apr 2016 It takes a lot to manage a food co-op. Co-op general managers (GMs) are responsible not only for the retail operations but also for budgeting, financial analysis, marketing, information technology, and human resources—functions that are provided by corporate headquarters to managers of chain stores. Co-op GMs, in addition to the demands of the business, [...]

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