Closing the ‘Gap’ – Using co-op data to achieve improved store performance

By Mel Braverman 126 September - October - 2006 Many cooperatives struggle to find appropriate operational benchmarks and to set challenging yet attainable goals. Without the use of external data to help them understand how the industry may be changing, they are left with their own historical performance data (if available) as the sole source from which to base their benchmarks and goals. While [...]