Monthly Archives: January 2012

What Cooperators Have to Say About Bill Gessner

By |2019-09-10T20:37:00+00:00January 31st, 2012|Grow Your Business|

Alysen Land, general manager, Ozark Natural Foods: “Bill has helped our cooperative grow and continually improve. Bill has helped me weather difficult times in my career, and has proven to me again and again that he is a good friend and fellow cooperator.” Jeanie Wells, operations, expansions, and startup consultant, CDS Consulting Co-op: “I first met and worked with Bill in the 1990s and [...]

Who’s Watching Member Labor in Retail Food Cooperatives?

By |2019-09-09T20:13:53+00:00January 16th, 2012|Develop Your Leaders, Improve Operations|

By Thane Joyal 158 January - February - 2012 When many retail food cooperatives were formed in the 1970s, the distinctions among worker cooperatives, consumer cooperatives and not-for-profit corporations were not considered to be barriers to doing business in a culture of cooperation. Regardless of the legal form used to organize the business, in retail food co-ops across the country, members commonly worked, carrying [...]

Do you have a structure problem?

By |2019-09-09T20:10:40+00:00January 16th, 2012|Build Workplace Culture|

Sometimes what appears to be a performance problem—employees not doing the job up to your expectations—is actually a problem with the organizational structure of your business. If tasks go undone because they are falling off someone's overfull plate, or because they are on several different plates, or because they aren't on anyone's plate, you've got a structure problem. Sometimes what appears to be a [...]

Monitoring staff treatment using staff survey data

By |2019-09-09T20:09:44+00:00January 13th, 2012|Build Workplace Culture, Develop Your Leaders|

CBLD Policy Template and other resources (links to the CBLD Library) GM Report Support: Staff Treatment Related articles in Cooperative Grocer Colter, Carolee, and Mary Courteau. “Counting on Co-op Employees.” Cooperative  Grocer #141, March-April 2009. Scholl, Marilyn. “The Board Role in the Accountability Stream.” Cooperative Grocer #130, May-June 2007.

Great Idea: General Manager Reporting Templates

By |2019-09-09T20:06:56+00:00January 2nd, 2012|Develop Your Leaders|

Reports from the general manager are one of the most important tools boards have for monitoring their co-op’s operation. But sometimes the reports, while very informative, don’t always deliver information in a way that is geared toward making governance decisions. This can lead to boards spending their time asking a lot of questions of the general manager about the information in the report, rather [...]