Understand how accountable empowerment of the board and general manager works in practice.
Your new store will have a bigger deli, more parking and a better floor plan. But will it have the staffing to support bigger and better operations? You will have a strong staffing plan to match your expansion plan if you remember a few key guidelines: First and most importantly, everyone has to be clear on where the organization is going and why, in [...]
Since River Valley Market in Northampton, Mass. opened seven years ago, the co-op has been in a continual growth cycle. Current president of the board, Dorian Gregory, said that when the co-op opened they’d hoped it would be a success. By all accounts, the cooperative has outstripped projections, and now she said, “The question for the board is what is our co-op’s vision for [...]