I have been with my wife, Carol, for 20 years and in the Grocery industry for the same. We have a 24-year-old daughter, 2 dogs (Bug & Queso), and one bratty cat, Jack. We now live in New Orleans and are TX born.
I began my career at Wheatsville Food Co-op in Austin, TX as a cook in our original location. I then became the Deli Manager and ultimately Perishable Director overseeing all Fresh Departments (Deli, Meat & Seafood, Produce, & Bakehouse) in relation to programs, selection, pricing, and vendor relations for the two locations. Through my tenure at Wheatsville I was on a 3-person promotional team that set the direction for the organization, created new programs such as $5 Dinner, Co-op Basics & the creation of our Bakehouse including fresh bread and donuts, & an online store. I led the store through several renovations and the new build of our second location focusing on equipment procurement, systems and process set up, and workflow.
I was a member of a three-person General Management Team while a search for a full-time General Manager occurred, responsible for directing all aspects of business operations for a $33 million, two-location, retail grocery operation with 220 staff, directly supervising Store Managers & Fresh Foods Purchasing Teams, accountable to Board of Directors. During this time, we led the organization through Covid-19 safety procedures, and I managed the Fresh Teams through product procurement, production, and changes to offerings.
I have also presented and taught several classes such as Open Book Management, Customer Service Expectations and ongoing classes for all new staff onboarding for Wheatsville University.