Empowering your department heads and helping them work together results in happier, more supported employees overall. In any business, the leadership team creates the support network for accomplishing day-to-day tasks. This frees leaders to create and communicate the business vision, interact with the larger community and plan for the future. However, just because a group is labeled as a "team" doesn't mean it will [...]
By Joel Kopischke 167 July-August 2013 “SERVANT AND LEADER. Can these two roles be fused in one real person, in all levels of status or calling? If so, can that person live and be productive in the real world of the present? My sense of the present leads me to say yes to both questions.” – Robert Greenleaf, in his revised edition of “The [...]
Of all the important relationships in a cooperative, the one between the general manager and the board is arguably the most critical to the co-op’s long-term success. If the basic elements of trust and accountability are lacking for either party, chances of working together will be fraught with conflict or misunderstanding. It will be hard for the co-op to grow or move forward, and [...]
Updated: August 2nd, 2016 Every board of directors of a retail food cooperative should strive to be an excellent employer for their general manager, the person who is responsible for the success of the cooperative. Clear expectations are part of being a good employer and contracts are one possible tool that boards can use to clarify expectations and provide for terms of separation. [...]
In order to be effective in leading a retail food cooperative, a board must protect the integrity of its process. Two keys to sound board process are the ability to speak with one voice and the ability to protect confidential information. Most often these objectives are achieved with a shared understanding of the board’s roles and responsibilities, by establishing a set of clearly articulated [...]
By Thane Joyal 166 May-June 2013 Why is it that some of our retail food cooperative boards really make a powerful difference in their communities, while others flounder? What can we learn from strong boards, and what can we learn from those that are struggling? This article focuses on two key and interrelated practices: self-awareness, and self-discipline. These operate at two levels: at the [...]
By Marilyn Scholl, Joel Kopischke 171 March-April 2014 In the January/February 2014 issue of Cooperative Grocer magazine, we introduced the Four Pillars of Cooperative Governance as a model for the co-op sector to steer our cooperatively owned enterprises toward economic, social, and cultural success. It is the culmination of many years’ work with co-op boards of directors, seeking to answer this question: How can [...]
The startup Monadnock Food Co-op opened its 13,000-square-foot store just a wee bit ahead of schedule last month in Keene, New Hampshire. Yes, you read that right. Ahead of schedule. Of course having a committed board and manager are key to that accomplishment. Yet the reason for this is that their group was able to stay on task and complete projects on time. [...]
