Develop Your Leaders

Measuring Ends, Telling Our Story

By |2023-05-05T20:33:18-04:00March 17th, 2012|

By Michael Healy 159 March - April - 2012 Why does the work of measuring the co-op's accomplishments and telling the co-op's story matter? Cooperative enterprises build a better world. This tagline for the 2012 International Year of Cooperatives says so much with so few words. These few words can lead us to ask many compelling questions, among them: What does that better world [...]

Using EL monitoring reports as the basis of a strategic conversation

By |2023-05-05T20:33:24-04:00February 7th, 2012|

This process is a variation of the one described in the “Boards Acting on Ends Reports” Field Guide. Not all limitations monitoring reports will warrant this extra attention, but sometimes this approach can elevate the board’s monitoring work from basic fiduciary oversight into a more meaningful strategic conversation. Along with determining whether the report demonstrates reasonable accomplishment, the board can use a structured process [...]

Who’s Watching Member Labor in Retail Food Cooperatives?

By |2023-05-05T20:33:29-04:00January 16th, 2012|

By Thane Joyal 158 January - February - 2012 When many retail food cooperatives were formed in the 1970s, the distinctions among worker cooperatives, consumer cooperatives and not-for-profit corporations were not considered to be barriers to doing business in a culture of cooperation. Regardless of the legal form used to organize the business, in retail food co-ops across the country, members commonly worked, carrying [...]

Monitoring staff treatment using staff survey data

By |2023-05-05T20:33:31-04:00January 13th, 2012|

CBLD Policy Template and other resources (links to the CBLD Library) GM Report Support: Staff Treatment Related articles in Cooperative Grocer Colter, Carolee, and Mary Courteau. “Counting on Co-op Employees.” Cooperative  Grocer #141, March-April 2009. Scholl, Marilyn. “The Board Role in the Accountability Stream.” Cooperative Grocer #130, May-June 2007.

Great Idea: General Manager Reporting Templates

By |2023-05-05T20:33:32-04:00January 2nd, 2012|

Reports from the general manager are one of the most important tools boards have for monitoring their co-op’s operation. But sometimes the reports, while very informative, don’t always deliver information in a way that is geared toward making governance decisions. This can lead to boards spending their time asking a lot of questions of the general manager about the information in the report, rather [...]

Electronic Communication

By |2023-05-24T11:25:09-04:00November 9th, 2011|

Many boards of retail food cooperatives rely heavily on electronic communication tools to handle logistic and administrative matters and to share and store board documents.   For a board with strong communication skills, properly used electronic tools facilitate the administrative details of board service.  For boards working to build trust and communication skills, email in particular can create or add to misunderstandings. Electronic Communication basics: [...]

Policy Governance Implementation

By |2024-12-27T10:41:30-05:00November 7th, 2011|

This Field Guide outlines the basic steps, timeline, and critical factors for successful implementation of Policy Governance (sometimes referred to herein as “PG”). When implementing Policy Governance, it is important to move forward relatively quickly in order to not lose momentum, while taking enough time to make thoughtful and informed decisions. Main Steps for Implementing Policy Governance Investigate – Learn about Policy Governance [...]

Bylaws basics

By |2024-12-27T10:32:38-05:00November 1st, 2011|

How Do We Know If  We Have the Bylaws We Need? To meet our needs, bylaws must allow for smooth functioning of the coop's internal governance processes while being consistent with both our owners' values and with the relevant laws. Bylaws are the means by which the owners delegate authority to the board.  Under that authority, the board ensures that the co-op meets [...]

Building a Positive Board Performance Culture 2 of 2

By |2023-05-05T20:33:36-04:00November 1st, 2011|

Building a positive board performance culture takes continuous work and vigilance on the part of the board. Part I explored the vital concepts of Shared Understanding of the Job of the Board & Shared Expectations for Board Performance, but every year boards have an election and end up with a ‘new’ board. This provides the board with the opportunity to take advantage of a [...]

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