By Mel Braverman 137 July - August - 2008 When you drive your automobile, a number of gauges enable you to read critical factors in your auto’s performance. The dashboard presents “key indicators” of your auto’s health: fuel level, engine temperature, RPMs, oil level and battery charge. If you ignore these indicators, it may cost you much more than it would had you paid [...]
By Mel Braverman 126 September - October - 2006 Many cooperatives struggle to find appropriate operational benchmarks and to set challenging yet attainable goals. Without the use of external data to help them understand how the industry may be changing, they are left with their own historical performance data (if available) as the sole source from which to base their benchmarks and goals. While [...]
By Bill Gessner 099 March - April - 2002 You have successfully navigated the stormy waters of a relocation/expansion project. Your co-op has proudly opened the new store amidst celebration, praise, relief, adrenaline and exhaustion. At this common juncture, I have had the privilege of being able to offer a number of co-ops a bit of needed but unwelcome advice: Now the real work [...]
