Garland McQueen Reflects on His Role at Good Tern Natural Foods Co-op
Seasoned Interim General Manager Garland McQueen arrived at Good Tern during the height of its busy summer season and quickly took steps to bring stability back to the small coastal co-op. Good Tern now has a permanent general manager on board, and the co-op is on stable footing.
Supporting New General Managers
When a co-op board hires a new general manager, the directors know that there’s seldom an “ideal candidate” out there waiting. Instead, they choose the candidate who offers the best potential to meet the specific qualifications that the board has decided will advance the vision for their co-op. Since boards often realize that their new general manager may be lacking in certain key areas, they may look for resources to help mitigate the new leader’s deficits and build on their strengths.
Trust and Betrayal in the Board/Manager Relationship: Learnings and Reflections
Early in January 2022, the Cooperative Board Leadership Development (CBLD) team presented a new virtual workshop, Trust and Betrayal in the Board/Manager Relationship, to discuss the ways boards and general managers can build and repair trust. We connected with the workshop facilitators to learn more about the training.
Wynston Estis Reflects on her Role as Interim GM at Ocean Beach People’s Organic Market
Wynston Estes arrived at Ocean Beach People’s Organic Market in April of 2021 during a period of instability. Throughout Wynyston's tenure, she worked with the team at Ocean Beach to improve both daily and long-term operations, including improving long-term financial viability of the store while simultaneously implementing a staff-wide pay rate increase.
Five Ways to Keep Up with Pandemic Price Inflation
Backlogs in international supply chains and bottlenecks in global shipping networks have caused massive challenges for customers and retailers alike, and the retail grocery industry is no exception. Additionally, an inconsistent supply of goods has made it tough for retailers to respond to unpredictable customer demand.
CBLD Resource Spotlight: Updated Policy Register Template
The new year is a time for reflection and revision, and co-op boards are no exception. Whether your board has just decided to implement Policy Governance® or your board wants to refresh existing policies, the updated 2021 Policy Register Template provides a great opportunity to start these conversations.
Luke Schell Reflects on his Role as Interim GM at Just Food Co-op
Luke Schell took the helm of the Just Food Co-op in Northfield, Minnesota, as the interim general manager (IGM) in the summer of 2021 after the resignation of its previous general manager. Throughout his contract, Luke has made numerous positive changes at the co-op, including improvements to staff morale.
Dennis Hanley Reflects on his Role as Interim GM at Co-op Market Grocery & Deli
Columinate consultant Dennis Hanley stepped into the role of interim general manager (IGM) at Co-op Market Grocery & Deli in Fairbanks, Alaska, after their general manager exited in late summer 2021. Here's an update on the impact Dennis made at the co-op.
Strategic Planning Processes During the Pandemic
The global pandemic has dramatically altered how grocery retailers approach all aspects of their business. As retail staff have turned much of their focus to daily operations to ensure their stores are staffed, stocked, and safe, formalized processes for strategic planning have taken a back seat for many leaders. But now is not the time to proceed without a plan.
Trust and Betrayal in the Board/Manager Relationship
When something happens that breaks that trust, how do you move forward? How can you build, repair, and maintain trust? A new online workshop, Trust and Betrayal in the Board/Manager Relationship, delves into the ways boards and general managers can build and repair trust.