By Michael Healy 184 May-June 2016 Co-ops bring to life their member-owners’ common values, and for most co-ops these include a desire for the co-op to be a great workplace. In the event that your co-op’s board of directors hears employees assert that something is amiss in the workplace, how will the board react? One end of the range of options often involves the [...]
By Sarah Dahl 180 Sept-Oct 2015 There are two commonly seen staffing problems in co-ops that may at first seem unrelated: At Co-op A, sales had been declining for the last few years. Personnel costs, unfortunately, had not been declining, leaving the co-op in a tough position. The finance manager, who had been with the co-op for the last 15 years, decided it was [...]
Boards monitor policy to find out whether their expectations are being met. A board needs to respond to an unacceptable monitoring report appropriately in order to fulfill its fiduciary responsibility to the co-op's owners. When the General Manager's monitoring doesn't meet the board's expectations the board needs to give clear direction to the Manager. Why do we monitor policy? Boards that use written policy [...]
By Carolee Colter, Helena O'Connor 161 July - August - 2012 An audit can be described as an unbiased examination and evaluation of systems and processes of an organization in order to demonstrate whether they are in compliance with a standard. The human resources (HR) function of any business, including cooperatives, covers all aspects of the employer's relationship with its employees: personnel policies, hiring, [...]
By Debbie Suassuna 149 July - August - 2010 In order to improve overall sales performance and compete effectively against other food stores, food co-ops can choose from several types of market research tools. Generally speaking, the results derived from implementing one of these research tools will enable a food co-op to employ two somewhat parallel marketing strategies— market segmentation and market differentiation. Differentiation [...]
An Executive Session (sometimes called a “closed session”) is a meeting, or portion of a meeting, open to only members of the board of directors and individuals invited by the board of directors. All meeting attendees are expected to keep content of the meeting confidential unless the board decides to make it public. "Confidential" means that those present are expected not to share or discuss the information [...]
Natural Foods Leadership Development Training Produced & Presented by Carolee Colter, Mark Mulcahy, and Allen Seidner The Rising Stars Training Experience Our Seminars Are Dynamic! These interactive experiences are like no other management training opportunity in natural foods retailing. We use a variety of presentation formats to [...]
