board-management relationship

Monitoring staff treatment using staff survey data

By |2019-09-09T20:09:44-04:00January 13th, 2012|

CBLD Policy Template and other resources (links to the CBLD Library) GM Report Support: Staff Treatment Related articles in Cooperative Grocer Colter, Carolee, and Mary Courteau. “Counting on Co-op Employees.” Cooperative  Grocer #141, March-April 2009. Scholl, Marilyn. “The Board Role in the Accountability Stream.” Cooperative Grocer #130, May-June 2007.

Great Idea: Evaluating Staff Treatment Policies

By |2019-09-09T19:50:33-04:00October 2nd, 2011|

Board president David Woo of Weaver’s Way food co-op in Philadelphia, Penn. said that while the staff treatment policy is part and parcel of all the management limitation policies, he thinks that this particular policy can also function as an example to the greater community. It shows that the co-op values its employees and has high standards for human resources. “Consumer co-ops should be [...]

Power Triggers, Seesaw Battles and Handcar Cooperation

By |2019-09-10T15:34:05-04:00May 3rd, 2011|

By Art Sherwood 154 May - June - 2011 Most would agree that a healthy board-general manager relationship not only makes the co-op run more smoothly, it is a critical connection between member-owners and operations in our democratically controlled organizations. Yet the health of this working relationship often remains elusive or at least can come under stress. It can "turn on a dime at [...]

Building a Successful Board-GM Relationship

By |2019-08-21T20:36:00-04:00July 29th, 2010|

Presented by Art Sherwood & Todd Wallace CBLD Board Consultants   Panelists Amy Holt - Board President Lexington Co-op Market Buffalo, NY Rose Marie Klee - Board President Wheatsville Food Co-op Austin, TX George Huntington - GM Bloomingfoods Bloomington, IN Lori Burge - Development Mgr. People's Food Co-op Portland, OR    

Thinking Strategically: Learning owners’ needs, expectations through study and engagement

By |2019-09-10T15:16:03-04:00September 4th, 2009|

By Marshall Kovitz 144 September - October - 2009 When we look at the future for the co-op, what do we see and how do we express it? These are vital questions for board members to ask because it’s the board’s job to articulate outcomes that guide and inspire the co-op. And the results must be a thriving business that meets owners’ needs and [...]

Evaluating the General Manager

By |2019-09-10T15:12:28-04:00July 15th, 2009|

By Mark Goehring, Carolee Colter 143 July - August - 2009   A board evaluating the general manager (GM) of a food co-op…now there’s a process that directors should be able to describe, defend, celebrate and appreciate with little or no ambiguity or hesitation. In a recent online recorded workshop on GM evaluation, Thane Joyal and Carolee Colter laid out these four learning ­objectives [...]

Handling Emotional Conflict of Interest

By |2019-09-09T22:51:31-04:00May 4th, 2007|

By Carolee Colter 130 May - June - 2007 By now, probably most co-op boards of directors have a policy on conflicts of interest. For example, when a board member has a financial stake in a company that potentially or actually competes or does business with the co-op, this information is revealed to the board, and the affected board member may be barred from [...]

The Board Role in the Accountability Stream

By |2019-09-09T22:50:57-04:00May 4th, 2007|

By Marilyn Scholl 130 May - June - 2007 Boards of directors are the critical link between owners and management in the accountability chain for a cooperative. If boards don’t have a good understanding of how accountability works or don’t have good systems for accomplishing it, the job can be frustrating. Accountability mirrors empowerment To begin, we must recognize that accountability and empowerment go [...]

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