Case Study

Good Governance Makes Community Stronger

By |2019-09-09T16:09:29+00:00December 12th, 2018|Develop Your Leaders|

Maple City Market Goshen, IN Year founded: 1976 Membership investment: $100 Number of members: 3,000 Number of employees: 25 Recently, Goshen, Indiana was named “Community of the Year” by the state’s Chamber of Commerce. For many years, this northern Indiana town on the border of Michigan held many undiscovered charms. No longer. It’s an increasingly diverse town recognized for its civic pride, hosting many [...]

Nurturing Inclusion and Diversity on Staff

By |2020-04-25T00:52:27+00:00November 7th, 2018|Build Workplace Culture|

Takoma Park Silver Spring Co-op Silver Spring, MD Year founded: 1981 Number of members: 10,000 Member investment: $100 Number of employees: 48 Retail square feet: 4,600 The Takoma Park Silver Spring Co-op (TPSS) in Takoma Park, Maryland is a cooperative that is known for its diversity and inclusion among staff and customers. Currently, 48 employees from 20 countries work at the food co-op. Amongst [...]

Marketing Systems Revamp Lifts Sales

By |2019-09-10T20:10:57+00:00October 10th, 2018|Improve Operations|

Ashland Food Co-op Ashland, OR Ashland Food Co-op in Ashland, OR is a successful food co-op in an artsy university town that also draws a lot of year-round tourists. The co-op is especially known for its outreach and popularity in the community. Recently, they faced a dilemma about this very thing. What should the co-op do when their dynamic and long-term marketing director retired? [...]

Generating Board and GM Efficiency through Monitoring

By |2019-09-10T20:11:11+00:00September 12th, 2018|Develop Your Leaders|

Medford Food Co-op Medford, OR Year founded: 2011 Member investment: $100 Number of members: 3,200 Number of employees: 35 Retail square footage: 4,300 + 700 off-site café When Anne Carter came to Medford Food Co-op in Medford, Oregon, the startup co-op had been open for two years and was still establishing its operations and governance. Their internal situation was mirrored in the community-at-large. Medford [...]

Telling the Story of Local and Fresh

By |2019-09-10T20:11:04+00:00August 3rd, 2018|Improve Operations|

Moscow Food Co-op Moscow, Idaho Year founded: 1973 Member investment: $150 Number of members: 7,800 Number of employees: 120 Locations: retail store + coffee shop For a long time, the Moscow Food Co-op had dreamed of “telling beautiful stories” about the co-op. They made the investment in 2015 to launch a co-op magazine called Rooted. Since then, their dreams have come true, and then [...]

Weavers Way-Ambler Startup Merger Spurs Co-op Momentum

By |2019-09-09T15:32:10+00:00July 12th, 2018|Grow Your Business|

  Year founded: 1973 Member equity: $400 Number of members: 9,400 Number of employees: 200 Locations: six total, including a farmer’s market and one wellness and pet store When the only grocery store in Ambler, Pennsylvania closed, it galvanized the town of 6,500 people into action. Rather than recreate the former grocery store’s approach to conventional retailing, though, they explored launching a food co-op [...]

Capital Campaign Funding Builds Expansion Momentum

By |2019-09-09T15:14:47+00:00May 9th, 2018|Grow Your Business|

Astoria Food Co-op Astoria, OR Year founded: 1974 Member investment: $200 Number of members: 4,200 Number of employees: 25 Retail square feet: 2,000 currently (7,000 Summer 2019) The town of Astoria, Oregon has a strong independent streak. While other nearby areas are overrun with chain stores, their town has not sustained that level of attention or development. That doesn’t mean the 10,000 people who [...]

Sustaining a Thriving Community for Over 70+ Years

By |2019-09-09T14:59:48+00:00April 9th, 2018|Cultivate Your Community|

Putney Food Co-op Putney, VT Year founded: 1941 Member investment: $75 Number of members: 1,700 Number of employees: 40 Retail square feet: 2,800 The Putney Food Co-op in Putney, Vermont has long been an example of how to serve a small community well with a small store. What it lacks in square footage, it has made up for in exemplary customer service and well-curated [...]

Using Storytelling Techniques for Owner Linkage

By |2019-09-07T01:55:14+00:00January 11th, 2018|Develop Your Leaders|

Flatbush Food Co-op Brooklyn, New York Year founded: 1976 Number of members: 3,500 Member investment: $200 Number of employees: 70 Retail square footage: 8,000 The Flatbush Food Co-op has been in business as a trusted institution in Brooklyn since the 1970s, yet given the increasing competition, and with expansion a possibility, the co-op’s leadership believed there was more they could do to enhance how [...]

Leading Co-op Operations with an Equity Lens

By |2019-09-07T01:42:46+00:00December 7th, 2017|Build Workplace Culture, Improve Operations|

Durham Co-op Market Durham, NC Year founded: 2015 Number of members: 4,000 Member investment: $100 Number of employees: 50 Retail square feet: 8,000 The startup vision for Durham Co-op Market in Durham, NC was to be a very inclusive organization, one that would be an integral part of the community in which it was located. It was important to the founding members that all [...]