conflict resolution

Responding to Workplace Conflicts

By Columinate|2023-05-05T20:06:06-04:00September 28th, 2017|

Whenever people work together, conflicts will naturally arise. Here’s a framework to help leaders resolve conflicts. This article will describe three categories of conflicts and a process that can be used to resolve each. _______________________________________________________________ Allegations of management misconduct If employees believe a manager has committed unethical and/or illegal acts, (e.g. theft, harassment), they need to inform the GM, or if the GM is [...]

Whistleblower Policy for Employee Handbook

By Carolee Colter|2023-05-05T20:06:10-04:00September 6th, 2017|

If you observe what you believe to be wrongful conduct, you have the right and the duty to report it without fear of retaliation. Definition of wrongful conduct Wrongful conduct includes serious improprieties that potentially impact the integrity and effective operation of Your Co-op. Examples of wrongful conduct include, but are not limited to: Violations of federal, state or municipal law Sexual harassment or [...]

Responding to Employee Concerns

By Marilyn Scholl|2023-05-05T20:06:27-04:00May 24th, 2017|

Co-op employees will at least occasionally bring complaints and concerns to the board or individual directors, yet the board itself is ill-suited for the task of handling these concerns. Employees deserve to have their concerns addressed professionally. In addition, direct board involvement can interfere with the authority already delegated to the GM, or can exacerbate already sensitive issues by inserting even more personal relationships into [...]

Workplace Conflict Policy FAQ

By Carolee Colter|2023-05-05T20:06:44-04:00November 18th, 2016|

By Carolee Colter, Columinate & Heather Wright, Esq, WrightJones PLC Columinate is recommending replacing the old Cooperative Model Grievance Procedure from 2009 with this new Workplace Conflict Policy. Why do you recommend changing the policy now? The old policy fit the needs of co-ops for many years. In the last year or two, however, there have been changes in labor law that have [...]

Complaints and Operational Concerns: How Directors Can Respond Effectively

By Michael Healy|2024-11-05T19:37:51-05:00January 30th, 2016|

By Michael Healy 182 January-February 2016 As a director, you may notice or hear things about your co-op that may be cause for concern—or are at least worth asking about. How can you respond in a way that honors your sense of responsibility, your board’s clear delegation to the general manager (GM), and your GM’s professional judgment? Here is an approach that opens [...]

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