Who’s Driving the Bus? Bringing cooperation inside the store walls
By Carolee Colter, Jeanie Wells 162 September-October 2012 As we go about our work of assessing organizational structures and conducting employee surveys in food co-ops, we frequently encounter an ongoing struggle between the marketing department (or lone marketing staff person) and the heads of the sales departments. Comments we’ve heard from marketing staff: The departments just don’t seem to understand that I’m trying to [...]