By Thane Joyal 166 May-June 2013 Why is it that some of our retail food cooperative boards really make a powerful difference in their communities, while others flounder? What can we learn from strong boards, and what can we learn from those that are struggling? This article focuses on two key and interrelated practices: self-awareness, and self-discipline. These operate at two levels: at the [...]
By Carolee Colter, Jeanie Wells 162 September-October 2012 As we go about our work of assessing organizational structures and conducting employee surveys in food co-ops, we frequently encounter an ongoing struggle between the marketing department (or lone marketing staff person) and the heads of the sales departments. Comments we’ve heard from marketing staff: The departments just don’t seem to understand that I’m trying to [...]
By Jeanie Wells 159 March - April - 2012 Food co-ops are known for being compassionate employers. Unlike some of our big competitors in the grocery industry who only work to maintain their organization's interests, food co-ops seem more likely to try to accommodate individual interests and preferences alongside the organization's priorities. This is a great thing, something that food co-ops should be proud [...]
Building a positive board performance culture takes continuous work and vigilance on the part of the board. Part I explored the vital concepts of Shared Understanding of the Job of the Board & Shared Expectations for Board Performance, but every year boards have an election and end up with a ‘new’ board. This provides the board with the opportunity to take advantage of a [...]
Imagine a board that moves positively forward with a shared understanding of board purpose; following their own words about how they will operate and doing so in a way that respects individual diversity and voice, on the way to making decisions as a unified and intentional whole. Boards that do this over the long haul have built a Positive Board Performance Culture (PBPC) and [...]
By David Fowle, Marilyn Scholl 083 July - August - 1999 Do the following statements or situations sound familiar in our cooperatives? "The co-op shouldn't carry (X), because these products are not natural." "This is a co-op, so all the members should have a voice in operational decisions -- otherwise I may as well shop down the block." "This decision is too controversial, so [...]
