By Art Sherwood 154 May - June - 2011 Most would agree that a healthy board-general manager relationship not only makes the co-op run more smoothly, it is a critical connection between member-owners and operations in our democratically controlled organizations. Yet the health of this working relationship often remains elusive or at least can come under stress. It can "turn on a dime [...]
By Todd Wallace 150 September - October 2010 Successful reporting is essential to maintaining a positive board-management relationship. A sound process—one that includes the creation of meaningful metrics—is a powerful tool that closes the accountability loop and demonstrates organizational accomplishment. Having these two components in place builds alignment, engagement, and commitment to the accomplishment of the co-op’s long-term goals. A board’s work includes two [...]
By Mark Goehring, Carolee Colter 143 July - August - 2009 A board evaluating the general manager (GM) of a food co-op…now there’s a process that directors should be able to describe, defend, celebrate and appreciate with little or no ambiguity or hesitation. In a recent online recorded workshop on GM evaluation, Thane Joyal and Carolee Colter laid out these four learning objectives [...]
with guests John Hatton, board president, Brattleboro Food Co-op, and Sharon Murphy, GM at Whole Foods Co-op, Duluth CG -- Evaluating the GM by Colter and Goehring
By Carolee Colter, Mark Goehring 134 Jan - Feb - 2008 What are some words that come to mind when you think of general manager compensation? Uncomfortable. Problematic. Crazy. Or: Exciting. Challenging. Strategic. Even though everyone might say that general manager (GM) compensation is important, it doesn’t always get handled that way. In order to help your board and GM approach this topic in [...]
By Mark Goehring 123 March - April - 2006 There is a fifth dimension beyond that which is commonly known to directors and managers. It is a dimension open to interpretation—potentially as vast as space and as timeless as infinity. It is the middle ground between too much and too little, between knowing and doing, and it lies between the pit of a director’s [...]
