Meaningful Metrics: General manager reporting closes the accountability loop
By Todd Wallace 150 September - October 2010 Successful reporting is essential to maintaining a positive board-management relationship. A sound process—one that includes the creation of meaningful metrics—is a powerful tool that closes the accountability loop and demonstrates organizational accomplishment. Having these two components in place builds alignment, engagement, and commitment to the accomplishment of the co-op’s long-term goals. A board’s work includes two [...]