Your leadership team, or your organization’s board of directors, are likely to have skills in finance or marketing or visioning, or in all of these. But are these same leaders holding a team back by avoiding difficult issues, resisting ideas that differ from theirs, or delaying essential changes?
As the cooperative grocery industry continues to grow, many stores are looking at hybrid models: a mixture of natural foods and conventional grocery. New Columinate consultant Andre Chavez has so much operational experience in both natural and conventional grocery that he could be considered a hybrid unto himself.
The concept of pay equity affects all co-ops, no matter who their general manager (GM) is. The ability of our stores to attract, train, and retain quality candidates creates a rising tide for all co-ops, especially as Principle 6 mandates our collective cooperation. Columinate’s Compensation Database is a remarkably helpful tool that enables general managers and boards to understand how their compensation package compares to similar stores throughout the country.
Timing is key to any recipe. Cook things too long and they burn. Wait too long to add an ingredient, and it may not cook all the way. Before you prepare to cook a new recipe, you give yourself ample time for the work of reading the recipe directions, cutting, chopping, and measuring ingredients. That way, when the beautiful chaos of cooking begins, you’re prepared for each step in the process.
Molly Phipps, welcomed to the Columinate consultant team in 2023, has centered her career around three key passions: food, people, and the natural environment. As a result, this warm and analytical cooperator’s resume exhibits an eye-catching variety of job titles, including evaluation and research associate, farmer’s market manager, board member, and lab manager. The breadth of Phipps’ experience and her leadership in planning/evaluating strategy are sure to generate a positive impact for co-ops in the grocery industry as well as for resident-owned communities in manufactured home parks.
Columinate consultant Dana Tomlin specializes in supporting deli departments and making sure general managers have the knowledge and confidence to oversee successful programs and systems long-term. Learning the complexities, language, rhythms, and pitfalls within your deli can make a huge difference in performance and consistency. Deli departments need to put out product in abundance and quality that meets customer expectations across staffing changes, daily chaos, and product availability.
Ready for digital literacy Co-ops have a lot of teaching to do. To build a cooperative ecosystem with knowledgeable and invested stakeholders aware of what it is they have become a part of, it takes a lot of orienting, sharing, demonstrating, and educating. A cooperative can fail if it does not consistently apply Co-op Principle 5: Education, Training, and Information. Lack of strong education systems within a co-op culture can slowly erode its core.
This fall, consultants at Columinate will launch CBLD Academy, an on-demand learning loaded with revitalized and accessible content. Cooperators can expect three courses within the “Foundation Series” at the outset, with more courses planned to round out this base of co-op training. “It's a natural and a march towards progress in how we provide a framework for learning about the co-op business model,” said Leslie Watson, governance at Columinate.
I enjoyed interviewing Vernon Oakes and asked him a few questions about his remarkable career. Vernon, tell us a few things to help Columinate readers know you better: people and places that are most important to you. My parents, Odell Oakes Sr. and Florrie Smith Oakes, met while serving in the US Army during World War II and married in New York City, where I was born. We later moved to Bluefield, West Virginia. I attended public schools, and due to a speech impediment, I was put in a “special ed” class in the 4th, 5th, and 6th grades. Words and reading didn't come naturally to me, and reading still isn’t my favorite thing. But math made sense and would later help me to make sense of life and the business pursuits I had. School was tough due to the added factor of racism and integration in 1955, when I was entering the 3rd grade.
I serve as a co-chair of the board of directors of PFC Natural Grocery and Deli in Kalamazoo, Michigan, a co-op that identifies as being anti-racist. Dismantling systemic oppression is an ongoing journey. As the primary organizer of our board’s work together, I aim to make sure we are holding ourselves accountable for this work. I don’t want it to get lost or forgotten amidst all of our other roles and responsibilities.
