If you are like most Americans, your shopping patterns - as well as your customers’ habits - have changed drastically in the past several weeks. More people are buying fresh produce to stay healthy, and for good reason: a diet that includes lots of fresh organic produce is a great way to keep your immune systems strong in these uncertain times.
Spotlight on Safety & Security with Mike Feiner and Paul Feiner – part of a three-part series. You can be sure that shoplifter gave a lot of thought to how to get away with stealing; how much thought have you put into stopping it? How does your store organize its overall approach to loss prevention? Who’s tasked with your loss prevention, safety, and security responsibilities? Join us to discuss the component parts of a broad Loss Prevention Program, and how to start putting those in place.
A client, who I’ll call Mary, is the owner of a small natural foods store. A new bookkeeper had been on the job for several months before Mary studied the bank records and realized $15,000 had disappeared. Mary confronted the bookkeeper, who sobbed that she'd "borrowed" the money to pay her mortgage. Mary was touched by this story. She intended to fire the bookkeeper, [...]
If there’s one thing retailers know, it’s that they have to expect surprises and mishaps as a matter of course in business. Many things can go wrong in a flash, and unfortunately, are not that unusual: power outages, organized shoplifting, workplace injury. The safety and security of the store’s physical infrastructure, as [...]
By Michael Feiner, Paul Feiner 170 January - February 2014 Food co-ops may be some of the best-intentioned enterprises across the retail spectrum. They are guided by core values of shared responsibility, environmental stewardship, support for more equitable communities, and conscious consumption; it’s hard to imagine a more mindful and ethical social venture. Yet even the best intentions do not make a co-op immune [...]
