By Thane Joyal, Mark Goehring 173 July - August 2014 Loss prevention is a key piece of the retail grocery business. Co-op managers are aware of this at their level and manage against it every day, but everyone in the cooperative needs to pay attention to the possibility. Board members: don’t be complacent. There are myriad ways to steal from a grocery store: at the [...]
Along with the template Financial Conditions policy, in the CBLD Library you can find an easy to use monitoring report template that reflects the trends approach outlined in this article. When it comes to numbers and data, context matters. This is particularly important when we are talking about financial data; the context in which we place particular numbers helps us make meaning of [...]
Boards monitor policy to find out whether their expectations are being met. A board needs to respond to an unacceptable monitoring report appropriately in order to fulfill its fiduciary responsibility to the co-op's owners. When the General Manager's monitoring doesn't meet the board's expectations the board needs to give clear direction to the Manager. Why do we monitor policy? Boards that use written policy [...]
Chapters: Overview Ends to Interpretation Interpretations to Strategic Planning Planning to Action Ends Reporting Communicating Ends Accomplishment Note: Click to view all chapters
Directors who are diligently trying to fulfill their fiduciary duty regularly notice things within their co-op that may be cause for concern – or at least worth asking about. At the same time, these same directors want to honor the Board’s clear delegation to the GM and that GM’s professional judgment. How can responsible directors do both? This Field Guide will outline an approach [...]
Table of Contents (links to youtube) Chapter 1: Governance = Accountability and Empowerment Chapter 2: Understanding Ends and their Role in PG Chapter 3: How to Write Effective Compelling Ends Policy Chapter 4: Effective Ends Policies: "Before & After" Chapter 5: Summary & Resources
This process is a variation of the one described in the “Boards Acting on Ends Reports” Field Guide. Not all limitations monitoring reports will warrant this extra attention, but sometimes this approach can elevate the board’s monitoring work from basic fiduciary oversight into a more meaningful strategic conversation. Along with determining whether the report demonstrates reasonable accomplishment, the board can use a structured process [...]
By Thane Joyal 158 January - February - 2012 When many retail food cooperatives were formed in the 1970s, the distinctions among worker cooperatives, consumer cooperatives and not-for-profit corporations were not considered to be barriers to doing business in a culture of cooperation. Regardless of the legal form used to organize the business, in retail food co-ops across the country, members commonly worked, carrying [...]
CBLD Policy Template and other resources (links to the CBLD Library) GM Report Support: Staff Treatment Related articles in Cooperative Grocer Colter, Carolee, and Mary Courteau. “Counting on Co-op Employees.” Cooperative Grocer #141, March-April 2009. Scholl, Marilyn. “The Board Role in the Accountability Stream.” Cooperative Grocer #130, May-June 2007.
Reports from the general manager are one of the most important tools boards have for monitoring their co-op’s operation. But sometimes the reports, while very informative, don’t always deliver information in a way that is geared toward making governance decisions. This can lead to boards spending their time asking a lot of questions of the general manager about the information in the report, rather [...]
