operations

Achieving Finance & Operations Harmony

By Audrey Griffin|2023-05-05T20:04:40-04:00April 8th, 2020|

This chatinar will focus on pinpointing opportunities for operators to work with finance team to resolve issues in their financial performance and achievement. Audrey Griffin and Wynston Estis will share the simple matrix they’ve developed that identifies relationships between the administrative, operations and finance departments and where the strength and crossover of those relationships can overcome challenges, optimize processes and produce successful outcomes.

Cultivating Awesome Marketing-Operations Communication

By Rebecca Torpie|2023-05-05T20:04:44-04:00March 21st, 2020|

Creating a harmonious working relationship requires buy-in, transparency, clear boundaries of accountability and an openness to having some fun!

Guiding the Fundamentals of Co-op Business

By Columinate|2023-05-05T20:25:48-04:00April 10th, 2019|

Ray Williams is Seward Community Co-op’s operations manager and recognizes that even though the co-op has achieved a lot over the years, especially in terms of growing its operations and diversifying staff and leadership, it is also an organization currently in transition. “The past few years have been very intense with opening the second store, increased competition and unionization.” Like many grocery cooperatives, Seward has felt the pressure to provide good wages, pay vendors a fair price, maintain high standards of service and remain sustainable and profitable.

Gaining Grocery Fluency

By Columinate|2023-05-05T20:06:16-04:00July 27th, 2017|

Most directors are drawn to serve on the board of their local food co-op because they embrace its values and mission, and not because they yearn to become grocers. And yet their role as the elected fiduciaries, they must exercise oversight and make key decisions that can impact the health of the business in multiple ways. Knowing something about the industry and the business [...]

Updating Trends in General Manager Compensation

By Carolee Colter|2023-05-05T20:06:33-04:00April 1st, 2017|

By Carolee Colter March-April 2017 View data by downloading attached PDF. Data from 104 co-ops with annual sales ranging from $1M to $74M In 2006 and 2011, this magazine published studies on general manager (GM) compensation. Continuing that tradition, here’s a look at the state of management compensation in food co-ops today. The 104 general managers in this study serve co-ops ranging in size [...]

Dealing Responsibly with Operational Concerns

By Michael Healy|2023-05-05T20:08:36-04:00August 3rd, 2012|

Directors who are diligently trying to fulfill their fiduciary duty regularly notice things within their co-op that may be cause for concern – or at least worth asking about. At the same time, these same directors want to honor the Board’s clear delegation to the GM and that GM’s professional judgment. How can responsible directors do both? This Field Guide will outline an approach [...]

Your New Store: Meeting First Year Challenges

By Bill Gessner|2023-05-05T20:22:58-04:00March 4th, 2002|

By Bill Gessner 099 March - April - 2002 You have successfully navigated the stormy waters of a relocation/expansion project. Your co-op has proudly opened the new store amidst celebration, praise, relief, adrenaline and exhaustion. At this common juncture, I have had the privilege of being able to offer a number of co-ops a bit of needed but unwelcome advice: Now the real work [...]

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