pricing strategy

Customers, Community, and Cost: A Pathway to Success

Michael Faber, General Manager at the Monadnock Food Co-op in Keene, NH, shares his top 3 areas of improvement and growth for the success of his co-op. These are: Customer Experience (CX), Pricing, and Community Involvement. Sit back and listen to Michael share the stories and lessons from his Co-op's struggles and successes since their rocky start in 2013 to their double-digit growth and [...]

Courageous Leadership Today Stronger Co-ops Tomorrow

As Director of Co-op Development for NCG, Dave Olson has a unique perspective on what it'll take for co-ops to survive and thrive in this 'New Normal' of increased competition and slowing sales growth. In this must-watch video Dave drops some hard truths and possibly un-popular ideas in an effort to get co-ops to think hard about such crucial yet sensitive topics as product [...]

Strategic Pricing: Why and how

By Mel Braverman, Jeanie Wells 177 March-April 2015 Almost every cooperative retail grocery is feeling increased competition in its community. Twenty years ago, merely having featured products consistently available was enough for co-ops to be successful, but this is no longer an option. In the last few years, not only has the conventional industry become smarter operators of its natural/organic sets, we have also [...]