By Carolee Colter, Helena O'Connor 161 July - August - 2012 An audit can be described as an unbiased examination and evaluation of systems and processes of an organization in order to demonstrate whether they are in compliance with a standard. The human resources (HR) function of any business, including cooperatives, covers all aspects of the employer's relationship with its employees: personnel policies, hiring, [...]
By Jeanie Wells 159 March - April - 2012 Food co-ops are known for being compassionate employers. Unlike some of our big competitors in the grocery industry who only work to maintain their organization's interests, food co-ops seem more likely to try to accommodate individual interests and preferences alongside the organization's priorities. This is a great thing, something that food co-ops should be proud [...]
CBLD Policy Template and other resources (links to the CBLD Library) GM Report Support: Staff Treatment Related articles in Cooperative Grocer Colter, Carolee, and Mary Courteau. “Counting on Co-op Employees.” Cooperative Grocer #141, March-April 2009. Scholl, Marilyn. “The Board Role in the Accountability Stream.” Cooperative Grocer #130, May-June 2007.
Board president David Woo of Weaver’s Way food co-op in Philadelphia, Penn. said that while the staff treatment policy is part and parcel of all the management limitation policies, he thinks that this particular policy can also function as an example to the greater community. It shows that the co-op values its employees and has high standards for human resources. “Consumer co-ops should be [...]
By Marilyn Scholl 130 May - June - 2007 Boards of directors are the critical link between owners and management in the accountability chain for a cooperative. If boards don’t have a good understanding of how accountability works or don’t have good systems for accomplishing it, the job can be frustrating. Accountability mirrors empowerment To begin, we must recognize that accountability and empowerment go [...]
By Mark Goehring 123 March - April - 2006 There is a fifth dimension beyond that which is commonly known to directors and managers. It is a dimension open to interpretation—potentially as vast as space and as timeless as infinity. It is the middle ground between too much and too little, between knowing and doing, and it lies between the pit of a director’s [...]
By Carolee Colter 122 January - February - 2006 Promoting leaders from among your existing staff offers a lot of advantages. Surprises are minimized—the person’s strengths and weaknesses are known quantities. Furthermore, you can reward and keep your good workers by giving them more responsibility and compensation instead of losing them to other careers. You send a message to the other staff that their [...]
By Marilyn Scholl, Carolee Colter 088 May - June - 2000 What we love most about co-ops is the emphasis on people. Food co-ops are businesses that operate on a human scale, valuing individual voices--whether it be the democratic aspect of choosing leaders, the ongoing dialogue with customers through comment boards, or staff involvement in key decisions. In cooperatives, people are valued. What drives [...]
