Monthly Archives: September 2013

4 ways to manage your staff better

“Why can’t I get my people to do what they’re supposed to?” “Why do I have to tell my team everything they need to do?” Everywhere we consult, we hear these pleas from exasperated, overwhelmed new managers and cynical, jaded senior long-time managers alike. Here’s the hard truth: We can’t make our teams perform well by telling them what to do. Maybe that was [...]

Open Book Management: Emerging lessons in the food co-op world

By Jeanie Wells 168 September-October 2013 Has your co-op considered Open Book Management? Chances are that even if you haven’t implemented it but have attended a food co-op conference in the past three years, you have heard talk about Open Book Management. That’s because it has been slowly but steadily catching fire throughout the North American food co-op sector. Some stores are having great [...]

Featured Video: Doug Hoffer—Why Grow Co-ops

Ever wonder how an economist would coach you to talk about growing your co-op? Now’s your chance! In this five-minute video=, Doug Hoffer, economic researcher and the State Auditor of Vermont, does a quick download of most of the key talking points supporting the opportunity to grow our co-ops.   Hoffer points out that research supports the benefits of cooperatives in communities for the [...]

Strategic Alignment of Board and Co-op Owners

When we examine the process of alignment and how it works, it seems straightforward. For example, board and management come together for learning and discussion about the future of the co-op and share an agreed-upon purpose. Of course, things don’t end there. But predicated upon board-management alignment is the awareness that what the board and management is doing is fulfilling the aspirations of the [...]