In a competitive economy with slim profit margins, hiring a consultant or a coach can feel like a luxury line item. Yet feeling overtasked and having to do more with less is the perfect reason for hiring a coach. Coaches can help leaders prioritize and focus their energies, leverage their skills, and learn new ways to respond to both interpersonal and marketplace demands. In [...]
The Middlebury Natural Foods Co-op is uniquely situated in small town Middlebury, Vermont. When they were ready to expand, they reached out to Columinate for assistance with a member capital campaign.
In this latest installment from Dave Olson, Development Director for National Co+op Grocers, he lays out the overarching mission for NCG for the next couple years. On the operations side Olson delves into the Customer Experience (CX) that co-ops offer, and how to really start thinking about all customers, not just member-owners, as the "heart of the co-op".