Essential viewing for any cooperator wanting to stay on top of the latest efforts being made by National Co+op Grocers (NCG) to drive the food co-op sector forward with strength and sustainability. Dave Olson, Co-op Development Director with NCG, shares the 2018 vision, which focuses on being great grocers, and focusing intently on not just customer service, but the Customer Experience. Watch at an [...]
You can't have a conversation about inclusion without first expanding the circle and inviting everyone to the table. Prasanna Regmi, General Manager at Davis Food Co-op in Davis, CA talks about the work being done at Davis starting with the core of the co-op network, the store.
1 + 1 = 3 according to Dan Arnett, General Manager of Sacramento Natural Foods Co-op. The co-op can, through its interrelationships with the community, amplify the missions of all involved.
The closing of a nearby neighborhood grocer presented what could have been a great sales boost for Whole Foods Co-op in Duluth, MN. But the neighbors weren't beating down the doors of WFD. Sarah Hanningan, GM, tells the story of what it took to reach out to their neighbors and their communities. Having 'Everyone Welcome' printed on their awning simply wasn't going to be [...]
The author Stephen Covey made “begin with the end in mind” a famous touchstone with his book The 7 Habits of Highly Effective People. Beginning with the end in mind is “Habit #2.” Of all the habits he writes about, this one involves the most reflection, pushing the reader to consider whether what they are doing is by design or default. Habit #2 encourages [...]
By Patricia Cumbie, Jade Barker "The questions which one asks oneself begin, at least, to illuminate the world, and become one’s key to the experience of others."—James A. Baldwin Part of our professional work is to support people acting together for a common purpose. We do this by working with co-ops to improve their relationships with all their stakeholders—owners, staff, board, managers, communities—to better [...]
By Jade Barker and Patricia Cumbie We believe that now is a critical time to engage our cooperative community in important conversations about racism and oppression. Everyone Welcome? Personal Narratives about Race and Food Co-ops presents a variety of perspectives on what can be done to make food co-ops more racially inclusive. Fifteen co-operators from a variety of backgrounds — class, gender, race, ethnicity, [...]
Sometimes the obvious isn’t so obvious. Just because we have co-op in our name does not mean that people will really understand what that means. The formal definition of a cooperative is an autonomous association of persons united voluntarily to meet their common economic, social, and cultural needs and aspirations through a jointly-owned and democratically-controlled enterprise. But we need to give that meaning life. [...]
Three years ago, we were participants in a workshop designed to raise awareness of racial bias, particularly in progressive organizations. As part of that Training for Change session in Minneapolis in 2014, everyone was asked what we would like to do as next steps. Part of our professional work as consultants is to bring a variety of people together in co-ops to better [...]
When boards and management make decisions with the long game of co-op impact in mind, a powerful relationship with owners can develop. Strategic decision-making can be an opportunity to build a strong, participatory co-op culture that understands that the leadership is obliged, by virtue of its fiduciary responsibility, to make decisions to benefit the co-op and accordingly, its owners. Owners typically have high expectations [...]