Online Recorded Workshop This is a thorough introduction to developing a good working relationship as a board with the co-op’s new general manager. The objective of the workshop is to show how to integrate a new general manager into the leadership team, set clear expectations, evaluate the general manager at regular intervals throughout the year, and to maintain an honest and open dialogue. This [...]
There’s always the possibility of a vacancy on the board, and sometimes it’s a planned event, and at other times it’s unexpected. In either case, it’s important to have a backup plan or a process for replacing people if necessary. This was something the board of Wheatsville Food Co-op in Austin, Texas, learned when they were faced with three vacancies, one that was expected, [...]
When we examine the process of alignment and how it works, it seems straightforward. For example, board and management come together for learning and discussion about the future of the co-op and share an agreed-upon purpose. Of course, things don’t end there. But predicated upon board-management alignment is the awareness that what the board and management is doing is fulfilling the aspirations of the [...]
By Thane Joyal Boards of retail food cooperatives need to put the co-op first when it comes to evaluating the performance of board members. A board cannot be successful if individual board members are working in ways that are disruptive of the board’s process. This field guide offers resources to boards looking for guidance in establishing and enforcing consistent communication practices that will increase [...]
Empowering your department heads and helping them work together results in happier, more supported employees overall. In any business, the leadership team creates the support network for accomplishing day-to-day tasks. This frees leaders to create and communicate the business vision, interact with the larger community and plan for the future. However, just because a group is labeled as a "team" doesn't mean it will [...]
By Joel Kopischke 167 July-August 2013 “SERVANT AND LEADER. Can these two roles be fused in one real person, in all levels of status or calling? If so, can that person live and be productive in the real world of the present? My sense of the present leads me to say yes to both questions.” – Robert Greenleaf, in his revised edition of “The [...]
Of all the important relationships in a cooperative, the one between the general manager and the board is arguably the most critical to the co-op’s long-term success. If the basic elements of trust and accountability are lacking for either party, chances of working together will be fraught with conflict or misunderstanding. It will be hard for the co-op to grow or move forward, and [...]
Updated: August 2nd, 2016 Every board of directors of a retail food cooperative should strive to be an excellent employer for their general manager, the person who is responsible for the success of the cooperative. Clear expectations are part of being a good employer and contracts are one possible tool that boards can use to clarify expectations and provide for terms of separation. [...]
In order to be effective in leading a retail food cooperative, a board must protect the integrity of its process. Two keys to sound board process are the ability to speak with one voice and the ability to protect confidential information. Most often these objectives are achieved with a shared understanding of the board’s roles and responsibilities, by establishing a set of clearly articulated [...]
