Areas of Expertise:
- Project management for store resets, remodels, expansion and startup
- Operations optimization to improve or restore profitability
- Systems analysis and personnel assessment that strengthens operations
- General Manager development and support
- Over 20 years working with Natural and Mixed product Co-ops to create a culture to become the leading service in the market
- Led many co-op’s through turnaround efforts to address areas of failing performance in operations; merchandising and promotion; financial systems; marketing and owner outreach; and board monitoring of financial and general manager performance
- Partnered with co-ops that were able to successfully attract and hire a talented new general manager
- Merchandise stores to address product flow, labor efficiency and optimum product mix to support maximum sales sustainability
Mona Harmon-Bowman, Director, Fiddleheads Food Co-op
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