Online Events

In these times heightened societal conflict can spill over into our workplaces. Learn tools for resolving workplace conflicts and building better work relationships, both between coworkers and between supervisors and employees.

COVID-19 has severely impacted food service and bulk sales, while forcing other departments to modify operations. We offer a tool for calculating return on investment for projects that adapt to the new realities of doing business. In the process, you can empower your department managers to take leadership of their department’s finances.

With customers subject to extraordinary stress and uncertainty, staff are called on as never before to respond with emotional intelligence. Emotional intelligence is comprised of five skills: self-awareness, self-regulation, self-motivation, empathy and social skill. We'll cover how to develop these skills in your staff, and in yourself as a leader.

Staff turnover was a growing problem before the pandemic and now it’s harder than ever to recruit and retain staff. Motivational fit is the degree of alignment between what a person seeks in a job and what the job is actually like. Improve your staff retention by learning how to tell if applicants have motivational fit with the job.