Talent management and assessments, executive...
jeaniewells@columinate.coop
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By Jeanie Wells 171 March-April 2014 Your market study promises great sales. Developers are wooing you into their properties. Staff and shoppers are clamoring for more space. Adding a second store seems like a piece of cake, right? Not quite. Ask any leader of a food co-op that has made the leap from single to multi-store operations, and you will inevitably hear tales of [...]
By Helena O'Connor 169 Nov-Dec 2013 A few staff members crowded the back of the small room. Latecomers straggled in until most chairs were full. A huge white board with a crosshatch of lines and columns, numbers and spaces stood at the front. The general manager called everyone to order. The weekly huddle had begun. One by one, department managers posted their weekly sales [...]
By Jeanie Wells 168 September-October 2013 Has your co-op considered Open Book Management? Chances are that even if you haven’t implemented it but have attended a food co-op conference in the past three years, you have heard talk about Open Book Management. That’s because it has been slowly but steadily catching fire throughout the North American food co-op sector. Some stores are having great [...]
By Jeanie Wells Have individuals' preferences trumped your organization's needs? For example, is there inappropriate store support and coverage? Or, are there structural weaknesses that hurt team effectiveness and clear accountability? Here are two ways to address those challenges: 1. Appropriate store support and coverage We must design the staff schedules to meet each department’s needs. This sounds simple but often we lose sight [...]
By Carolee Colter, Jeanie Wells 162 September-October 2012 As we go about our work of assessing organizational structures and conducting employee surveys in food co-ops, we frequently encounter an ongoing struggle between the marketing department (or lone marketing staff person) and the heads of the sales departments. Comments we’ve heard from marketing staff: The departments just don’t seem to understand that I’m trying to [...]
By Jeanie Wells 159 March - April - 2012 Food co-ops are known for being compassionate employers. Unlike some of our big competitors in the grocery industry who only work to maintain their organization's interests, food co-ops seem more likely to try to accommodate individual interests and preferences alongside the organization's priorities. This is a great thing, something that food co-ops should be proud [...]
Alysen Land, general manager, Ozark Natural Foods: “Bill has helped our cooperative grow and continually improve. Bill has helped me weather difficult times in my career, and has proven to me again and again that he is a good friend and fellow cooperator.” Jeanie Wells, operations, expansions, and startup consultant, CDS Consulting Co-op: “I first met and worked with Bill in the 1990s and [...]
Bill Gessner likes working with people, and most of the time, you’ll find him wherever groups are creating plans for the future. Throughout his career, Bill has worked with hundreds of food co-ops and many development organizations. It is not an exaggeration to say that his ability to work with diverse groups of people has helped the food co-op sector grow and thrive. He [...]
By Jeanie Wells, Nancy O'Connor 096 September - October - 2001 When you last read about Community Mercantile Co-op in Lawrence, Kansas, we had just barely survived Wild Oats coming to town. The article in the May-June 1997 edition of Cooperative Grocer chronicles our struggle ending with the closure of Wild Oats. After being profitable for only the past few years, how did we [...]
Ready for digital literacy Co-ops have a lot of teaching to do. To build a cooperative ecosystem with knowledgeable and invested stakeholders aware of what it is they have become a part of, it takes a lot of orienting, sharing, demonstrating, and educating. A cooperative can fail if it does not consistently apply Co-op Principle 5: Education, Training, and Information. Lack of strong education systems within a co-op culture can slowly erode its core.
