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Search results for: Thane Joyal

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1st Nov, 2014

Establish Platform for Strong Cooperative Direction through Board-GM Relationship

By |2023-05-05T20:07:48-04:00November 1st, 2014|

The relationship between the board and general manager is of paramount importance to any cooperative because both parties provide a connection to the co-op’s main constituency: owners. The co-op owners trust that their elected representatives will provide good governance on their behalf, resulting in positive outcomes toward fulfilling the co-op’s goals. In turn, the board delegates responsibility to management to carry out operational strategies [...]

7th Jul, 2014

Minimizing the Risk of Fraud

By |2023-05-05T20:07:58-04:00July 7th, 2014|

By Thane Joyal, Mark Goehring 173 July - August 2014 Loss prevention is a key piece of the retail grocery business. Co-op managers are aware of this at their level and manage against it every day, but everyone in the cooperative needs to pay attention to the possibility. Board members: don’t be complacent. There are myriad ways to steal from a grocery store: at the [...]

2nd Oct, 2013

New Resource: Starting Off Right with Your New General Manager

By |2023-05-05T20:30:57-04:00October 2nd, 2013|

Online Recorded Workshop This is a thorough introduction to developing a good working relationship as a board with the co-op’s new general manager. The objective of the workshop is to show how to integrate a new general manager into the leadership team, set clear expectations, evaluate the general manager at regular intervals throughout the year, and to maintain an honest and open dialogue. This [...]

28th Jun, 2013

Board Discipline

By |2023-05-05T20:07:28-04:00June 28th, 2013|

In order to be effective in leading a retail food cooperative, a board must protect the integrity of its process.  Two keys to sound board process are the ability to speak with one voice and the ability to protect confidential information.  Most often these objectives are achieved with a shared understanding of the board’s roles and responsibilities, by establishing a set of clearly articulated [...]

17th May, 2013

Governing With Excellence, Using Awareness and Discipline

By |2023-05-05T20:07:34-04:00May 17th, 2013|

By Thane Joyal 166 May-June 2013 Why is it that some of our retail food cooperative boards really make a powerful difference in their communities, while others flounder? What can we learn from strong boards, and what can we learn from those that are struggling? This article focuses on two key and interrelated practices: self-awareness, and self-discipline. These operate at two levels: at the [...]

23rd Jan, 2013

Unacceptable Monitoring Reports

By |2023-05-05T20:08:07-04:00January 23rd, 2013|

Boards monitor policy to find out whether their expectations are being met.  A board needs to respond to an unacceptable monitoring report appropriately in order to fulfill its fiduciary responsibility to the co-op's owners. When the General Manager's monitoring doesn't meet the board's expectations the board needs to give clear direction to the Manager. Why do we monitor policy? Boards that use written policy [...]

16th Jul, 2012

Healthy Board Dissent

By |2023-05-05T20:08:40-04:00July 16th, 2012|

By Todd Wallace 161 July - August - 2012 Our co-op boards are groups elected and charged with a common purpose: fulfilling the legal and moral obligations of their co-op, on behalf of a diverse set of member-owners. Their fiduciary responsibilities demand high-quality deliberation and decision-making to ensure both the cooperative's fiscal prosperity (its health as an enterprise) and the continued relevance and achievement [...]

16th Jan, 2012

Who’s Watching Member Labor in Retail Food Cooperatives?

By |2023-05-05T20:33:29-04:00January 16th, 2012|

By Thane Joyal 158 January - February - 2012 When many retail food cooperatives were formed in the 1970s, the distinctions among worker cooperatives, consumer cooperatives and not-for-profit corporations were not considered to be barriers to doing business in a culture of cooperation. Regardless of the legal form used to organize the business, in retail food co-ops across the country, members commonly worked, carrying [...]

1st Nov, 2011

Bylaws basics

By |2023-05-05T20:33:35-04:00November 1st, 2011|

How Do We Know If  We Have the Bylaws We Need? To meet our needs, bylaws must allow for smooth functioning of the coop's internal governance processes while being consistent with both our owners' values and with the relevant laws. Bylaws are the means by which the owners delegate authority to the board.  Under that authority, the board ensures that the co-op meets owners' [...]

31st May, 2011

Empowerment of the Board and Accountability of the GM

By |2023-05-05T20:34:43-04:00May 31st, 2011|

At this juncture in our series examining the empowerment and accountability stream in food co-ops, we understand that at all points along the way co-op stakeholders need systems that allow for the clear flow of delegation and responsibility. However, it can be argued that the dynamism of the empowerment stream often hinges on the handoff of power from the board to the general manager, [...]

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