cooperative cafe

Co-op Cafe Philadelphia 2019

By |2019-12-18T18:11:10+00:00October 28th, 2019|Cooperative Cafe|

We had a great day of conversation focused on the theme Expand the Vision of “We” in Philadelphia, PA!   16 people including staff, managers and directors from 7 co-ops participated Thank you for contributing during the day – adding your insights, perspectives and quilt squares! If you’d like a full size, 31×80 Co-op Cafe Quilt from this event (it looks great!) please contact Mark Goehring. Here are the videos shown [...]

Co-op Cafe Greenfield 2019

By |2019-12-18T18:10:37+00:00October 22nd, 2019|Cooperative Cafe|

We had a great day of conversation focused on the theme Expand the Vision of “We” in Greenfield, MA!  39 people including staff, managers and directors from 13 co-ops participated Thank you for contributing during the day – adding your insights, perspectives and quilt squares! If you’d like a full size, 31×80 Co-op Cafe Quilt from this event (it looks great!) please contact Mark Goehring. Here are the videos shown [...]

Co-op Cafe Madison 2019

By |2019-11-21T20:23:32+00:00October 16th, 2019|Cooperative Cafe|

We had a great day of conversation focused on the theme Expand the Vision of “We” in Madison!  12 people including staff, managers and directors from 7 co-ops participated Thank you for contributing during the day – adding your insights, perspectives and quilt squares! If you’d like a full size, 31×80 Co-op Cafe Quilt from this event (it looks great!) please contact Mark Goehring. Here are the videos shown at the [...]

Co-op Cafe Portland 2019

By |2019-11-21T20:23:49+00:00October 16th, 2019|Cooperative Cafe|

We had a great day of conversation focused on the theme Expand the Vision of “We” in Portland, OR!  19 people including staff, managers and directors from 6 co-ops participated Thank you for contributing during the day – adding your insights, perspectives and quilt squares! If you’d like a full size, 31×80 Co-op Cafe Quilt from this event (it looks great!) please contact Mark Goehring. Here are the videos shown at [...]

Everyone Welcome – Delighting Customers and Building Community 2019

By |2019-07-31T07:43:02+00:00March 6th, 2019|Cooperative Cafe|

In this latest installment from Dave Olson, Development Director for National Co+op Grocers, he lays out the overarching mission for NCG for the next couple years. On the operations side Olson delves into the Customer Experience (CX) that co-ops offer, and how to really start thinking about all customers, not just member-owners, as the "heart of the co-op". On the management side NCG is [...]

Partnerships: For Reflections & Expanding our Reach

By |2019-09-09T16:08:19+00:00December 7th, 2018|Cooperative Cafe|

Bonnie Hudspeth, in her role as Programs Manager for the Neighboring Food Co-ops Association, is here to bring you the tales of New England food co-ops SUCCESSFULLY working together to tackle the thorny issues of food insecurity, implicit bias, and the barriers we unknowingly put up around many of our food co-ops. Bonnie has several stories to share that highlight the great work being [...]

Customers, Community, and Cost: A Pathway to Success

By |2019-09-09T16:07:51+00:00December 7th, 2018|Cooperative Cafe, Improve Operations|

Michael Faber, General Manager at the Monadnock Food Co-op in Keene, NH, shares his top 3 areas of improvement and growth for the success of his co-op. These are: Customer Experience (CX), Pricing, and Community Involvement. Sit back and listen to Michael share the stories and lessons from his Co-op's struggles and successes since their rocky start in 2013 to their double-digit growth and [...]

Everyone Welcome – Delighting Customers and Building Community

By |2019-09-09T16:05:23+00:00November 12th, 2018|Cooperative Cafe|

In this latest installment from Dave Olson, Development Director for National Co+op Grocers, he lays out the overarching mission for NCG for the next couple years. On the operations sideOlson delves into the Customer Experience (CX) that co-ps offer, and how to really start thinking about all customers, not just member-owners, as the "heart of the co-op". On the management side NCG is examining [...]

The Wisdom of “Everyone Welcome?”

By |2020-02-14T19:29:54+00:00November 7th, 2018|Cooperative Cafe|

Jade Barker, Governance Consultant with Columinate and co-author of "Everyone Welcome?", shares some of the wisdom that she gained in working on the "Everyone Welcome?" project. In this video Jade shares some of her personal experience as a person of color in the predominantly white food co-op sector and what it has been like on her 15 years journey so far with food co-ops. [...]