organizational culture

How responsible are you for your employees’ success?

By Jeanie Wells|2023-05-05T20:08:20-04:00November 7th, 2012|

When I was a new CEO, I misunderstood why some employees performed well with my direction while others did not. Even worse, I allowed some employees to be mediocre for too long while I gave up on others too soon. Organization-wide, we were all struggling with this same issue: what are the appropriate responsibilities of managers in accountability? So we hired a consultant to [...]

Building your management team

By Jeanie Wells|2023-05-05T20:33:19-04:00March 8th, 2012|

When depression becomes a management issue

By Carolee Colter|2023-05-05T20:22:20-04:00April 24th, 2008|

David Jones* first suspected something was wrong when Christy Wright missed three days of work and didn't call the store. "It wasn't characteristic of her," Jones says. He'd promoted Wright to grocery manager after three years with a strong track record. "She was as good as I've ever seen in dealing with difficult customers." With only 25 employees, the workforce of Jones' natural foods [...]

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