22nd
May, 2019
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9th
Apr, 2018
Marilyn Scholl’s Career Impact
Marilyn Scholl has inspired a whole generation of cooperators. Here’s what those who have worked with Marilyn have to say about her personal and professional impact on people and co-ops. Marilyn has been an inspiration, mentor and friend for as long as I can recall. Her commitment to food co-ops and especially the people of co-ops is unwavering, calling us all to become better [...]
6th
Feb, 2018
Marilyn Scholl Recognized for Co-op Leadership
By Dave Gutknecht Her name will be familiar to readers of this magazine—Marilyn Scholl has been a major contributor here for years, as well as the author of valuable food co-op resources such as the Patronage Dividend Primer and the Ownership Toolbox. Her professional leadership and many thoughtful contributions to cooperatives are receiving a deserved and lasting tribute. Marilyn Scholl is to be inducted May 2 into the Cooperative Hall of Fame, a national resource administered by the Cooperative Development Foundation (CDF). For summaries of inductees for this year and past years, see www.heroes.coop. As that page says, the members of this select group [...]
9th
Apr, 2018
Inspiring a Generation of Cooperators — Marilyn Scholl Inducted into Cooperative Hall of Fame
In a world where individualism is often romanticized, there are still some who never doubt that groups of people can be mobilized for the common good. They know that when given the opportunity, most people want to do their part. The great leaders cultivate a belief in everyone’s capacity to contribute to a vision and get things done. Marilyn Scholl is one of those [...]
31st
Mar, 2014
Marilyn’s Pyramid of Participation
Marilyn Scholl, Manager CDS Consulting Co-op Putney, VT We can apply some very basic psychological frameworks to our work in growing Participation to help us really understand how our members interact with their Cooperative. Marilyn Scholl tells us how.
2nd
Feb, 2014
Marilyn’s Hierarchy of Participation
Marilyn Scholl Recorded at The Cooperative Cafe Our cooperatives have made a difference in people’s lives. The food co-ops have made a difference in terms of creating a cooperative economy, and have changed the way Americans think about food. We’ve built a local agricultural system where farmers and local producers have a place to market their products. In these ways, cooperation is rooted in [...]
14th
Oct, 2018
Building Board Capacity to Lead Through Multimodal Governance
Imagine that your co-op’s board of directors simply disappeared for a year or two. What would happen? Certainly, the absence of a functioning board would violate a key legal requirement for a cooperative business. Members would also lose an important point of connection to their co-ops and one avenue to raise questions and concerns. And the risk of errors, oversights, and poor performance could [...]
18th
Jul, 2018
Strengthening Co-op Elections: How Boards are Ensuring that Members Can Vote for Excellent Candidates
In her book Democracy’s Edge, Frances Moore Lappe makes a strong case that a healthy democracy is about much more than elections and voting. Even so, board elections are still a particularly important and visible part of cooperative governance. A successful board election includes at least two critical elements: enough qualified candidates on the ballot and enough information so that members can make educated [...]
9th
Apr, 2018
Sustaining a Thriving Community for Over 70+ Years
Putney Food Co-op Putney, VT Year founded: 1941 Member investment: $75 Number of members: 1,700 Number of employees: 40 Retail square feet: 2,800 The Putney Food Co-op in Putney, Vermont has long been an example of how to serve a small community well with a small store. What it lacks in square footage, it has made up for in exemplary customer service and well-curated [...]
13th
Sep, 2017
What Kind of Experience Does Your Food Co-op Deliver?
Customer service experiences are a very hot topic, especially online and in social media. People regularly share the good and the bad, and social media has become the new word-of-mouth. It’s where people hear from friends, family and acquaintances how they “rate” the businesses they frequent. The Amazon acquisition of Whole Foods has upped the ante on how customer service for groceries is going [...]
