Business and Capital Development for...
markgoehring@columinate.coop
802-380-3824
When something happens that breaks that trust, how do you move forward? How can you build, repair, and maintain trust? A new online workshop, Trust and Betrayal in the Board/Manager Relationship, delves into the ways boards and general managers can build and repair trust.
There is an entire genre of films and TV shows dedicated to pointing out the soullessness and drone of American workplaces, with 1999’s Office Space perhaps the most famous example. Columinate consultant Mark Mulcahy has the prescription for both the workers at Office Space’s fictional Initech, and for the real workers at co-ops and independent grocers across the country. “I’m working on bringing joy and balance back to the workplace. That’s gotten lost. That’s what makes people want to come to work: to find joy and purpose in their work. Everyone carries the same products and margin pressures will continue. Businesses who build a culture of doing real work through joy will thrive.”
If you are like most Americans, your shopping patterns - as well as your customers’ habits - have changed drastically in the past several weeks. More people are buying fresh produce to stay healthy, and for good reason: a diet that includes lots of fresh organic produce is a great way to keep your immune systems strong in these uncertain times.
When co-ops enter a time of transition, they can turn to Columinate's group of experts available for contract management services. These folks step in as Interim General Managers (IGMs) to work fast and smart, implementing lasting change for their clients. Ranging from a few months to a few years, IGM engagements are meant to bridge a co-op from Point A to Point B.
By Carolee Colter & Mark Mulcahy Intentions matter but so does your choice of words. Certain words can trigger a negative reaction in the mind of the receiver while other words can open up hearts and minds. In general, negative language is demanding and blaming, and emphasizes what can’t be done. Positive language on the other hand focuses on the future, offers choices and [...]
Carolee Colter and Mark Mulcahy previously presented a series of webinars for Canadian Health Food Association on “The Rewards of a Burnout-free Workplace.” They recommended that store owners and managers hold “Care Interviews” built on five questions, with each of their staff members. Here’s how a Care Interview might go.
As we continue our year-long examination of the empowerment and accountability stream in food co-ops, the point in the sequence where the rubber really hits the road is in the day-to-day functioning of the co-op’s operations. This is the stage in the cycle where the vision gets implemented in myriad ways: through customer interactions, workplace culture and operational systems development. It’s the intersection between [...]
Natural Foods Leadership Development Training Produced & Presented by Carolee Colter, Mark Mulcahy, and Allen Seidner Just For You Our multi-day trainings are for 20-50 of your store’s top, middle and department managers, and their key leads and assistants. What’s New? [...]
Welcome to 2023! As your co-op board of directors reflects on the past year and refreshes for the upcoming one, don’t forget that Columinate’s Cooperative Board Leadership Development program (CBLD) is here to support your work. For nineteen years, this award-winning program has been a resource to co-op boards across the country, providing monthly consulting, facilitated board retreats, and a robust lineup of engaging, relevant webinars. In January, CBLD is kicking off its fresh slate of webinars with sessions focused on building trust and navigating conflict.
Early in January 2022, the Cooperative Board Leadership Development (CBLD) team presented a new virtual workshop, Trust and Betrayal in the Board/Manager Relationship, to discuss the ways boards and general managers can build and repair trust. We connected with the workshop facilitators to learn more about the training.
