Search results for: Mark Mulcahy



2nd Jan, 2022

Trust and Betrayal in the Board/Manager Relationship

By |2022-02-01T12:59:24-05:00January 2nd, 2022|

When something happens that breaks that trust, how do you move forward? How can you build, repair, and maintain trust?  A new online workshop, Trust and Betrayal in the Board/Manager Relationship, delves into the ways boards and general managers can build and repair trust.

22nd Feb, 2021

The Care Interview

By |2021-12-08T10:58:32-05:00February 22nd, 2021|

Carolee Colter and Mark Mulcahy previously presented a series of webinars for Canadian Health Food Association on “The Rewards of a Burnout-free Workplace.” They recommended that store owners and managers hold “Care Interviews” built on five questions, with each of their staff members. Here’s how a Care Interview might go.

21st Mar, 2021

Return on Investment of Columinate’s Management on Contract Services

By |2022-01-21T12:27:54-05:00March 21st, 2021|

When co-ops enter a time of transition, they can turn to Columinate's group of experts available for contract management services. These folks step in as Interim General Managers (IGMs) to work fast and smart, implementing lasting change for their clients. Ranging from a few months to a few years, IGM engagements are meant to bridge a co-op from Point A to Point B.

19th Sep, 2020

Rising Stars Seminars

By |2021-02-08T23:39:34-05:00September 19th, 2020|

Natural Foods Leadership Development Training Produced & Presented by Carolee Colter, Mark Mulcahy, and Allen Seidner Online Events

23rd Jul, 2020

Just For You

By |2021-02-08T23:40:02-05:00July 23rd, 2020|

Natural Foods Leadership Development Training Produced & Presented by Carolee Colter, Mark Mulcahy, and Allen Seidner Just For You Our multi-day trainings are for 20-50 of your store’s top, middle and department managers, and their key leads and assistants. What’s New? [...]

14th Jun, 2018

Collaborative Interviewing

By |2019-09-09T15:24:54-04:00June 14th, 2018|

A growing body of research shows that cognitive biases creep into everyone’s decisions, even if we consciously strive to be fair. One of the most insidious forms is “confirmation bias,” in which people look for data that confirm their opinion and ignore data that contradict it. Confirmation bias has a detrimental impact on hiring decisions, causing us to rush to snap judgments without realizing [...]

12th Dec, 2017

Choosing Your Words

By |2019-09-07T01:44:28-04:00December 12th, 2017|

By Carolee Colter & Mark Mulcahy Intentions matter but so does your choice of words. Certain words can trigger a negative reaction in the mind of the receiver while other words can open up hearts and minds. In general, negative language is demanding and blaming, and emphasizes what can’t be done. Positive language on the other hand focuses on the future, offers choices and [...]

30th Sep, 2011

Daily Operations: Fostering Staff Empowerment and Accountability

By |2019-09-10T20:35:09-04:00September 30th, 2011|

As we continue our year-long examination of the empowerment and accountability stream in food co-ops, the point in the sequence where the rubber really hits the road is in the day-to-day functioning of the co-op’s operations. This is the stage in the cycle where the vision gets implemented in myriad ways: through customer interactions, workplace culture and operational systems development. It’s the intersection between [...]

Announcing: Mighty Community Markets, presented by Jeanie Wells.
Comprehensive, accessible training for small grocery stores.