Interim general management supports incoming management: Quite often, it is more advantageous for a co-op to use the services of an Interim General Manager (IGM) than to feel like they are forced into a quick decision. While some co-ops have solid potential management candidates, others unfortunately do not have this luxury. An interim will allow the board an adequate timeframe to carry out [...]
Independent grocery stores—mom-and-pop shops, food co-ops, and nonprofit-run markets—face unique and persistent challenges. From thin profit margins to limited formal training, retail leaders often find themselves navigating complex work with little support. Mighty Community Markets Grocery Bootcamp, presented by nationally recognized consultant and former general manager Jeanie Wells, was created to directly address key challenges faced by community-minded grocers across North America.
Mighty Community Markets Grocery Bootcamp returns this May for its sixth iteration, featuring new content and an updated curriculum that reflects industry trends. The program, which has served 200 leaders thus far, is dedicated to supporting small and independent grocery stores, providing essential training and development to help leaders better serve their communities.
The job of a food co-op general manager (GM) is one of the more unique and challenging roles in the grocery industry. GMs manage their staff, report to a board of directors of many bosses speaking as one, and are responsible for a wide variety of functional areas within their business. At any given moment a GM must be knowledgeable about margin strategy, marketing, HR compliance, or fixing a coffee brewer. A GM likely makes dozens of decisions a day and needs context and subject matter knowledge to inform each one. They’re at once operating a for-profit business and stewarding a community asset. In short, it’s a lot.
In the ever-evolving landscape of retail grocery, effective leadership is paramount. Effective leadership doesn't just happen—it must be nurtured and cultivated, equipping emerging talent with the right tools, training, mentoring, and support. Cooperatives as well as other independent grocery stores face unique challenges in a post-covid world, and new challenges emerge frequently. Retailers must remain courageous and steadfast in making the necessary changes to prepare, build, and sustain a strong future.
As the cooperative grocery industry continues to grow, many stores are looking at hybrid models: a mixture of natural foods and conventional grocery. New Columinate consultant Andre Chavez has so much operational experience in both natural and conventional grocery that he could be considered a hybrid unto himself.
Have you ever felt like your board is in a rut? Maybe it seems that all you do at meetings is hear reports about operational or committee activities. Or maybe you notice that your board engages in robust dialogue during your day-long retreats, but your monthly meetings seldom include this sort of conversation. Maybe you have begun to wonder what value you—individually or collectively—are adding to the organization.
Molly Phipps, welcomed to the Columinate consultant team in 2023, has centered her career around three key passions: food, people, and the natural environment. As a result, this warm and analytical cooperator’s resume exhibits an eye-catching variety of job titles, including evaluation and research associate, farmer’s market manager, board member, and lab manager. The breadth of Phipps’ experience and her leadership in planning/evaluating strategy are sure to generate a positive impact for co-ops in the grocery industry as well as for resident-owned communities in manufactured home parks.
Ready for digital literacy Co-ops have a lot of teaching to do. To build a cooperative ecosystem with knowledgeable and invested stakeholders aware of what it is they have become a part of, it takes a lot of orienting, sharing, demonstrating, and educating. A cooperative can fail if it does not consistently apply Co-op Principle 5: Education, Training, and Information. Lack of strong education systems within a co-op culture can slowly erode its core.
This fall, consultants at Columinate will launch CBLD Academy, an on-demand learning loaded with revitalized and accessible content. Cooperators can expect three courses within the “Foundation Series” at the outset, with more courses planned to round out this base of co-op training. “It's a natural and a march towards progress in how we provide a framework for learning about the co-op business model,” said Leslie Watson, governance at Columinate.
