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Areas of Expertise:
- Interim general management
- Board and general manager (GM) relationship coaching
- GM coaching
- Project management
Experience:
- Built three stores for an independent food retailer in Washington, D.C.
- Improved the operations and assisted with the hire of new general manager while acting as the interim GM
- Instrumental in changing the public opinion of a co-op that was planning to re-enter a market
- Planned the addition of a $10M facility: from market study to opening and everything in between
While acting as interim general manager for Harvest Moon, Garland stabilized & developed our staff and significantly improved product selection, purchasing and inventory management, marketing, and merchandising. Our store has gone from 1-3% annual revenue growth to a consistent 8-9% growth. Garland has also brought great reporting and transparency of store operations to the board. He has taught us how to work with a seasoned GM and has helped us better define board vs. GM roles.
Jennifer Weiss, Board Vice President, Harvest Moon Natural Foods, Long Lake, MN
Ready to take your organization to new heights? Contact us today to get started!
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