Areas of Expertise:
- Interim general management
- Board/GM relationship coaching
- GM coaching
- Project management
Experience:
- Built three stores for an independent food retailer in Washington, D.C.
- Improved the operations and assisted with the hire of new general manager while acting as the interim GM
- Instrumental in changing the public opinion of a co-op that was planning to re-enter a market
- Planned the addition of a $10M facility: from market study to opening and everything in between
While acting as interim general manager for Harvest Moon, Garland stabilized & developed our staff and significantly improved product selection, purchasing and inventory management, marketing, and merchandising. Our store has gone from 1-3% annual revenue growth to a consistent 8-9% growth. Garland has also brought great reporting and transparency of store operations to the board. He has taught us how to work with a seasoned GM and has helped us better define board vs. GM roles.
Jennifer Weiss, Board Vice President, Harvest Moon Natural Foods, Long Lake, MN
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