My time working with a GM mentor has been extremely valuable as a new general manager. I’m able to draw on the experience she has to help me develop my own skills and knowledge of the job. Pam has helped me keep the big picture management in mind and not get stuck in the weeds. Perhaps even most importantly, a GM mentor provides an objective perspective on how I am doing, from constructive critiques to honest praise about the things I do well that I might overlook. All of this adds up to my self-confidence that I can do this challenging job and to have some patience and compassion for myself.

Miles Uchida, General Manager, Food Front Co-op