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Areas of Expertise:
- Over 32 years of experience serving as an active general manager of Outpost Natural Foods Co-op
- General manager assessment for skill-building
- Trained in Interest Based Problem Solving (IBPS), finding common ground and building collaborative solutions
Successful Projects:
- Project management of store relocation, three store openings, and multiple store remodels as the general manager at Outpost Natural Foods
- Coaching clients and building strategies through competitive market changes
- Sizing Up the Competition workshop for startup co-ops, Up & Coming Conference
- Developed a multi-year strategic plan and annual planning process leading Outpost to achieve benchmarks in improvement to their triple bottom line
- Union negotiations and problem-solving using Interest Based methods, as general manager at Outpost Natural Foods
My time working with a GM mentor has been extremely valuable as a new general manager. I’m able to draw on the experience she has to help me develop my own skills and knowledge of the job. Pam has helped me keep the big picture management in mind and not get stuck in the weeds. Perhaps even most importantly, a GM mentor provides an objective perspective on how I am doing, from constructive critiques to honest praise about the things I do well that I might overlook. All of this adds up to my self-confidence that I can do this challenging job and to have some patience and compassion for myself.
Miles Uchida, General Manager, Food Front Co-op
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