Committing to Anti-Racism

By |March 30th, 2018|

The board of directors at People's Food Co-op in Kalamazoo, MI have committed to developing their awareness around racial equity. Board President Hether Frayer tells the Kzoo board story about how they ensconced their social [...]

Cooperation Fosters Deep Roots

By |March 30th, 2018|

Change can be uncomfortable. By discussing what we may be afraid of losing it can be a valuable process to get to being excited about what we might better, or more of. Chris Maher, General [...]

What ‘Everyone Welcome’ Means

By |March 27th, 2018|

The closing of a nearby neighborhood grocer presented what could have been a great sales boost for Whole Foods Co-op in Duluth, MN. But the neighbors weren't beating down the doors of WFD.  Sarah Hanningan, [...]

Is Independence a Barrier to Cooperation?

By |March 27th, 2018|

As a result of the coalescing of the regional Co-op Grocers Associations into National Co+op Grocers GreenTree Co-op was able to undergo a transformational shift in their approach to operations and customer experience. Sarah Christensen, [...]

Aiming for Continuous Communications Improvement

By |March 18th, 2018|

By Sarah Dahl 191 July-August 2017 No one is a perfect communicator, and no co-op experiences completely effective communication at all times. While some co-ops may do better than others—at least as reported in more than [...]

What HR Systems Audits Reveal

By |March 15th, 2018|

When I conduct human resources (HR) systems audits for clients, as part of the audit process I identify problems with personnel records and documentation, and recommend improvements. Here are some of the most common problems [...]

Cultivating a Culture of Appreciation

By |March 6th, 2018|

According to Gallup News State of the Workforce report in 2017, overall only 30% of employees feel engaged at their jobs. This dismal statistic is a strong invitation for employers in all business sectors to [...]