Search results for: Carolee Colter

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15th Sep, 2021

How Cooperatives Can Navigate the Hiring Challenges of 2021

By |2021-09-16T12:52:21-04:00September 15th, 2021|

It is well-known that the U.S. labor market has been especially volatile this year. Co-ops are not immune from this. From struggling to retain employees to in some cases, adjusting department hours due to staffing shortages, hiring managers and GMs are under a lot of pressure to navigate these situations, while still fulfilling their co-op's mission of serving the community. To learn more [...]

30th Apr, 2021

Columinate Job Board and Compensation

By |2021-10-14T20:25:09-04:00April 30th, 2021|

Columinate Job Board It can be challenging to find the right place to post your job openings and attract qualified candidates. The new Columinate Job Board will make it easy to post and fill all positions. Visit the Columinate Job Board GM Development Services achieving financial metrics and accounting literacy board relations [...]

1st Apr, 2021

Staff Surveys Provide Valuable Feedback, Pandemic or Not

By |2021-04-01T12:43:33-04:00April 1st, 2021|

No matter how closely you work with your staff, there are some things that aren’t openly discussed. Regularly conducting employee surveys brings these issues — and satisfactions — to light. During the pandemic, taking the pulse of the co-op is perhaps more important than ever, but the prospect might seem daunting when you’re just trying to stay afloat. Prioritizing surveys, even now, pays off [...]

16th Mar, 2021

Day Shift vs. Night Shift

By |2021-03-16T08:57:00-04:00March 16th, 2021|

Us and them.  Maybe it’s human nature for groups to form an identity in opposition to others. In competition between sports teams and businesses, this tendency can be channeled in a positive direction. However, when it emerges within a business or a single department between those who work the early shift and the late shift, the rivalry becomes destructive to morale and productivity. Night [...]

22nd Feb, 2021

The Care Interview

By |2021-02-23T11:12:20-05:00February 22nd, 2021|

We previously presented a series of webinars for Canadian Health Food Association on “The Rewards of a Burnout-free Workplace.” We recommended that store owners and managers hold “Care Interviews” built on five questions, with each of their staff members. Here’s how a Care Interview might go. (The five questions in bold.) Notice how the manager uses active listening to ensure understanding and avoid defensiveness. [...]

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