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Develop Your Leaders

Generating Board and GM Efficiency through Monitoring

By |2023-05-05T20:27:09-04:00September 12th, 2018|

When Anne Carter came to Medford Food Co-op in Medford, Oregon, the startup co-op had been open for two years and was still establishing its operations and governance. Their internal situation was mirrored in the community-at-large. Medford was once a logging town, and the current 225,000 inhabitants were transitioning their economy to tourism and business services. That new dynamic, and a focus on health and sustainability, also led to the creation of the food co-op.

Using Marketing to Build Success: Making Cooperative Ownership and Governance Real

By |2023-05-05T20:05:14-04:00July 22nd, 2018|

By Rebecca Torpie, Thane Joyal 196 May-June 2018  What does it mean to be an owner of a consumer cooperative? At the most fundamental level, cooperative ownership means that we are in business together. And for the owners of a cooperative that is under substantial market pressure (and what business isn’t?), everything the business does needs to match the needs and aspirations of the community that [...]

Strengthening Co-op Elections: How Boards are Ensuring that Members Can Vote for Excellent Candidates

By |2023-05-05T20:05:16-04:00July 18th, 2018|

In her book Democracy’s Edge, Frances Moore Lappe makes a strong case that a healthy democracy is about much more than elections and voting. Even so, board elections are still a particularly important and visible part of cooperative governance. A successful board election includes at least two critical elements: enough qualified candidates on the ballot and enough information so that members can make educated [...]

Welcoming Managers New to Cooperatives

By |2023-05-05T20:05:20-04:00June 13th, 2018|

Remember the first time you walked into a food cooperative? Maybe your initial reaction fell somewhere along the continuum of “I found my people” to “what in the world is this place?” Maybe you liked the food. Maybe you liked the mission. Or the people were nice. And that convinced you to stay. Ultimately, when people walk into a food co-op, we want them [...]

Customers – The Heart of the Co-op

By |2023-05-05T20:05:27-04:00April 10th, 2018|

Essential viewing for any cooperator wanting to stay on top of the latest efforts being made by National Co+op Grocers (NCG) to drive the food co-op sector forward with strength and sustainability.  Dave Olson, Co-op Development Director with NCG, shares the 2018 vision, which focuses on being great grocers, and focusing intently on not just customer service, but the Customer Experience.  Watch at an [...]

Inspiring a Generation of Cooperators — Marilyn Scholl Inducted into Cooperative Hall of Fame

By |2023-05-05T20:05:28-04:00April 9th, 2018|

In a world where individualism is often romanticized, there are still some who never doubt that groups of people can be mobilized for the common good. They know that when given the opportunity, most people want to do their part. The great leaders cultivate a belief in everyone’s capacity to contribute to a vision and get things done. Marilyn Scholl is one of those [...]

Marilyn Scholl’s Career Impact

By |2023-05-05T20:05:29-04:00April 9th, 2018|

Marilyn Scholl has inspired a whole generation of cooperators. Here’s what those who have worked with Marilyn have to say about her personal and professional impact on people and co-ops. Marilyn has been an inspiration, mentor and friend for as long as I can recall. Her commitment to food co-ops and especially the people of co-ops is unwavering, calling us all to become better [...]

Inclusion: Starting from the Store

By |2023-05-05T20:05:30-04:00March 30th, 2018|

You can't have a conversation about inclusion without first expanding the circle and inviting everyone to the table. Prasanna Regmi, General Manager at Davis Food Co-op in Davis, CA talks about the work being done at Davis starting with the core of the co-op network, the store.

What ‘Everyone Welcome’ Means

By |2023-05-05T20:05:36-04:00March 27th, 2018|

The closing of a nearby neighborhood grocer presented what could have been a great sales boost for Whole Foods Co-op in Duluth, MN. But the neighbors weren't beating down the doors of WFD.  Sarah Hanningan, GM, tells the story of what it took to reach out to their neighbors and their communities. Having 'Everyone Welcome' printed on their awning simply wasn't going to be [...]

Is Independence a Barrier to Cooperation?

By |2023-05-05T20:05:37-04:00March 27th, 2018|

As a result of the coalescing of the regional Co-op Grocers Associations into National Co+op Grocers GreenTree Co-op was able to undergo a transformational shift in their approach to operations and customer experience. Sarah Christensen, GM at GreenTree in Mt. Pleasant, talks about what she perceives as a barrier to collaboration and true cooperation among cooperations: Independence. Christensen explores what it means to be [...]

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