Essential viewing for any cooperator wanting to stay on top of the latest efforts being made by National Co+op Grocers (NCG) to drive the food co-op sector forward with strength and sustainability. Dave Olson, Co-op Development Director with NCG, shares the 2018 vision, which focuses on being great grocers, and focusing intently on not just customer service, but the Customer Experience. Watch at an [...]
You can't have a conversation about inclusion without first expanding the circle and inviting everyone to the table. Prasanna Regmi, General Manager at Davis Food Co-op in Davis, CA talks about the work being done at Davis starting with the core of the co-op network, the store.
1 + 1 = 3 according to Dan Arnett, General Manager of Sacramento Natural Foods Co-op. The co-op can, through its interrelationships with the community, amplify the missions of all involved.
Co-op donation and local giving programs is sometimes not enough. In order for the cooperative to remain a central and key player in the local community it can sometimes mean getting involved in local government, planning committees, and more. These are the kinds of strategies employed by Liz Haywood, CEO of People's Food Cooperative of LaCrosse and Rochester. Here Haywood calls co-ops out for [...]
The board of directors at People's Food Co-op in Kalamazoo, MI have committed to developing their awareness around racial equity. Board President Hether Frayer tells the Kzoo board story about how they ensconced their social justice values into co-op policy and monitoring.
Change can be uncomfortable. By discussing what we may be afraid of losing it can be a valuable process to get to being excited about what we might better, or more of. Chris Maher, General Manager of BriarPatch Food Co-op in Grass Valley, CA tells the story behind the BriarPatch name, and its deep connections to a rich history of cooperation across the Northern [...]
The closing of a nearby neighborhood grocer presented what could have been a great sales boost for Whole Foods Co-op in Duluth, MN. But the neighbors weren't beating down the doors of WFD. Sarah Hanningan, GM, tells the story of what it took to reach out to their neighbors and their communities. Having 'Everyone Welcome' printed on their awning simply wasn't going to be [...]
As a result of the coalescing of the regional Co-op Grocers Associations into National Co+op Grocers GreenTree Co-op was able to undergo a transformational shift in their approach to operations and customer experience. Sarah Christensen, GM at GreenTree in Mt. Pleasant, talks about what she perceives as a barrier to collaboration and true cooperation among cooperations: Independence. Christensen explores what it means to be [...]
